Medical Office Assistant/receptionist
2 weeks ago
_The Stratford Family Health Team is group of physicians, allied health providers and administrative staff who provides over 25,000 people with comprehensive, patient-centered care. _Come join us so that together we may enhance our primary healthcare services._
The Medical Office Assistant operates and maintains appointments, scheduling, and provides clerical, administrative support and reception functions.
Job Duties:
- Communicate with, greet and serve all patients in an efficient, professional and respectful manner
- Direct all calls to the appropriate provider
- Schedule patient, specialist and diagnostic testing appointments
- Revise providers’ schedules as needed
- Maintain appointment scheduling template and an up-to-date resource and referral directory
- Prepare referral, consultation, information and invitation letters as directed
- Provide administrative support to the development, implementation, monitoring and evaluation of treatment education, counseling and health promotion programs and services
- Retrieve and maintain data as required
- Maintain inventory of necessary forms and administrative supplies
- Other duties as assigned
Qualifications include:
- Medical Office Assistant Certificate or equivalent relevant work experience
- One to three years administrative support experience in a health setting
- Strong multi-tasking skills and ability to prioritize responsibilities
- Proficient problem solving abilities
- Excellent communication and interpersonal skills
- Attention to detail and the ability to communicate effectively with patients is essential
**Salary**: $19.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
As a part of our commitment to the health and safety of our patients, staff and community from COVID-19, Stratford Family Health Team requires that all staff have received the required doses of COVID-19 vaccine approved by Health Canada.
Work Location: One location
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