Spa Manager

2 months ago

Winnipeg, Canada Sunny Tanning and Nail Spa Full time

**Overview**

**Responsibilities**
- Oversee daily operations of the spa, ensuring a smooth and efficient workflow.
- Manage staff schedules, training, and performance evaluations to foster a positive team environment.
- Develop and implement marketing strategies to promote spa services and increase clientele.
- Maintain inventory levels and manage ordering of supplies within budget.
- Handle customer inquiries and resolve any issues or complaints promptly with excellent phone etiquette.
- Monitor financial performance, including budgeting and sales management, to achieve business goals.
- Ensure compliance with health and safety regulations while maintaining a clean and welcoming environment.

**Skills**
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, with the ability to communicate clearly with clients and staff.
- Experience in team management, fostering collaboration and motivation among staff members.
- Sales management experience is highly desirable to drive revenue growth.
- Multilingual or bilingual abilities are a plus for enhancing customer interactions.
- Strong math skills for handling financial transactions accurately.
- Ability to market spa services creatively to attract new clients.

Join our team as a Spa Manager where you can make a significant impact on our guests' wellness journey while leading a dedicated team in providing exceptional service.

**Job Types**: Full-time, Permanent

Pay: $16.00-$21.00 per hour

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Retail management: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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