Assistant Coordinator

2 weeks ago

Winnipeg, Canada New Directions for Children, Youth, Adults and Families Full time

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities**.**

Shift Staffed Homes (SSH) provides 24/7 support to individuals living in community residential homes who live with intellectual disabilities and may experience complex mental and/or physical health issues. The Assistant Coordinator will be the main contact for in-home invoices and quotes and acts as a liaison for the SSH staff scheduling system When I Work. The Assistant Coordinator is also responsible for the administrative and office support functions, as well as front end reception with the SSH service area.

**What you will do**:

- Provide administrative, reception, data entry and clerical services, requiring knowledge of different reporting mechanics, compliance requirements, internal/external procedures.
- Acts as the liaison between the When I Work help support desk, and assists in troubleshooting day to day scenarios where supervisors require additional training/support in utilizing the new electronic system
- Participate in the development of service area specific policy and procedures.
- Order and maintains office supplies, protective equipment and select house supplies.
- Maintain and update files and client data base.
- Assist in developing and executing internal efficiencies to ensure a streamlined and well-functioning day-to-day work environment.
- Assist in processing invoices, including a range of internal/external transactions with our service providers.
- Assist in developing and editing a variety of internal forms.
- Attend SSH specific meetings and record minutes.
- Assist in maintaining our SSH specific SharePoint site.
- Participate in the On Call Rotation

**What you will bring**:

- Completion of high school (or grade 12 equivalent) and additional business administration training from a recognized college or institution.
- Minimum of 2 years of experience in administrative roles that handle confidential information.
- Strong computer and data entry skills, with a minimum 60 w.p.m. typing in Microsoft Word, proficiency with Microsoft Excel and the full Microsoft Office Suite, and the ability to continuously learn new database processes. Experience working with SharePoint (or similar) and PowerPoint is considered an asset.
- Ability to self-manage time and balance work in order to meet strict timelines for the completion of tasks and competing priorities.
- Strong organizational skills, a keen attention to detail, and the ability to maintain strict confidentiality.
- Clear and concise verbal and written communication skills and a demonstrated ability to be diplomatic in handling all situations.
- Effective problem-solving ability and excellent customer service skills.
- The ability to work independently and as a part of a team.
- Knowledge of FASD, Autism Spectrum Disorder, Mood Disorders, Anxiety Disorders, Intellectual Disabilities, and mental health disorders is considered an asset
- Valid Class 5 Driver’s License with access to a vehicle

With a commitment to health and safety and in order to continue our mission “to provide responsive and individualized services”, New Directions for Children, Youth, Adults & Families requires proof of full vaccination against COVID-19, in a manner approved by Health Canada, as a condition of employment for all new employees. (_Exceptions and accommodations will be made for those who are exempt from receiving the vaccine due to legitimate, established reasons in accordance with The Human Rights Code of Manitoba. In these cases, reasonable supporting documentation will be required._)

We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $19.07-$26.71 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

Application question(s):

- Do you have a valid Class 5 Driver's License and access to a reliable vehicle?

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 2 years (preferred)

Work Location: One location

Application deadline: 2023-02-17
Expected start date: 2023-03-06

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