Service Manager

3 weeks ago


London, Canada Prime Air & Water Full time

We are seeking a service manager that can lead technicians and source more contracting business, you will be responsible for receiving jobs, dispatching, ordering/buying equipment/material, inspecting and confirming completion of jobs.

**Responsibilities**:

- Must regularly work closely with installation technicians and maintain clear, concise communications to provide accurate information of jobs and their demands.
- Performing tasks, such as speaking with suppliers, scheduling/matching the right technicians for jobs, or visiting work site
- Sourcing better material, equipment, vehicles and more for cost saving.
- Ensuring technicians pick up equipment needed for the appropriate jobs and arrive on time
- Provide companies/customers information about the products/services and handle companies/customer inquiries and complaints.,

**Qualifications**:

- Driven and self motivated
- Ability to operate under pressure
- Previous experience in HVAC Managing or any related fields
- Ability to prioritize and multitask
- Positive and professional
- Excellent written and verbal communication skills
- Good time management abilities to handle all service or customer issues that may arise
- Customer service abilities to effectively address complaints and promote business
- Teamwork skills to promote the service team's collaborative performance

**Salary**: From $47,590.00 per year

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekend availability

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location



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