Energy Concierge Manager

2 weeks ago

Halifax, Canada PACE Atlantic CIC Full time

**Company description**

PACE Atlantic CIC is a Community Interest Corporation that operates with a mandate to provide a public good - which is to accelerate carbon reductions. We develop and offer low-carbon solutions for homeowners that are cleaner, simpler, and more cost-effective. We are the leaders in third-party administrator of PACE programs for municipalities across Canada. We provide an easy customer-friendly approach to energy efficiency upgrades, solar, and beneficial electrification. This supports municipalities in their goals to decarbonize their communities, save their residents money, and create local economic opportunities through energy efficiency and renewable energy investments.

**Job description**

**Position Title**: Energy Concierge Manager

**Reports to**: PACE Atlantic CIC President

**Location of Position**: Office in Halifax, Nova Scotia. Possible overnight travel within the Maritimes

**Estimated Start Date**: July 2023

**Work Hours**:Full-time, 40 hours per week

**Compensation**:To be determined based upon a combination of skill and experience. We offer a full health benefits plan and flexible work hours with 2 weeks paid vacation, plus, company holidays.

Annual Salary: $45,000-$65,000 based on experience.

**Position Overview**:
As an excellent communicator with superb organizational skills, you love working directly with clients, co-workers, and other stakeholders. This role is mainly responsible for overseeing the day-to-day operations of municipal PACE programs, managing and supporting a team of Energy Concierges, and providing excellent customer service to municipal clients.
- Has experience overseeing staff to support program, project and team management.
- Has a passion for delivering a consistently exceptional client experience.
- Cares about the environment and wants to contribute to local and national carbon reduction efforts.
- Is energized by challenges and driven to improve workflow processes.
- Has impeccable follow-through in a dynamic environment.
- Is committed to building and cultivating relationships.
- Operates with the highest level of integrity.
- Can manage deadlines in a high growth organization.
- Knows the details matter, but doesn’t get lost in the forest.
- Has exceptional curiosity and is willing to learn about the energy transition and wants to become a big part of helping homeowners.
- Is highly adept at harnessing data and willing to make process improvements.
- Exceptional initiative, high energy, and positive attitude.

**Selection Criteria**:

- Post secondary education in business, sustainability or engineering, or equivalent experience.
- 2+ years work experience in program and team management.
- 2+ years work experience in a complex stakeholder engagement.
- Energy efficiency and renewable energy background, particularly in the residential sector, with familiarity of energy incentive provincial programs across Canada is an asset.
- High level of proficiency in both verbal and written communications.
- Kind, approachable, accommodating and customer-centric personality.
- Energy or Project Management related certifications or designations are considered assets.
- Bilingualism an asset.

**Position Duties**:

- Oversee multiple municipal PACE program operations.
- Help support business development including the on-boarding of new municipal partners and staff.
- Manage and train a team of Energy Concierges.
- Stakeholder engagement (e.g. FCM, municipalities, contractors, efficiency organizations).
- Organizing and supporting community and stakeholder engagement activities related to energy, climate change and energy upgrade financing.
- Research into energy policies, programs and industry activity across Canada.
- Other duties as assigned.

**Inclusive Statement**:
PACE Atlantic CIC values diversity and is proud to be an Equal Opportunity Employer who preserves a culture of inclusion and connectedness. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, marital status, sexual orientation, gender, gender identity and/or expression, genetics, disability, age or veteran status. PACE Atlantic is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
During the COVID-19 global pandemic, PACE Atlantic CIC take everyone’s health seriously. We abide by government health regulations and operate using up-to-date best practices while encouraging vaccination.

Work Location: In person

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