Product Support Specialist

2 weeks ago


Mississauga, Canada eBRP Solutions Full time

**About us**

**eBRP Solutions**, established in 2002, is a global thought leader in the area of Enterprise Risk Management and Organizational Resiliency. **eBRP Suite software**, is deployed in many large global Financial & Insurance enterprises and US Federal Agencies.

**Product Support Specialist**

eBRP is looking for a **Product Support Specialist** who will be responsible for providing customer services such as software Product Support, User Training, Implementation, and on-going consulting.

This role requires someone with strong **software product support skills, ability to design & conduct user training, understand specific customer requirements and design & implement solutions using eBRP Suite.**

eBRP customers are predominantly in the USA and the job requires travel to customer sites and for participating in trade shows.

**Responsibilities**
- eBRP Suite Product Support.
- Develop Subject Matter Expertise in the use of eBRP Suite..
- Will be designated as the single pointy of contact for eBRP Suite customers.
- Develop and delivery eBRP Suite product training.
- Support in the on-going product development prototyping and Business Requirement documentation.
- Provide consultancy related to Business Continuity, Disaster Recovery, Crisis Management and Enterprise Risk Management.

**Requirements and skills**
- Graduate degree in Information Technology
- A minimum of 3 years CANADIAN WORKING experience in customer support.
- Working knowledge Microsoft IIS & SQL platforms.
- Understanding of HTML, CSS, and AWS hosting.
- Strong creative writing skills for the creation of product support material.
- Project management of software implementation, typical durations of 12 months
- Outstanding written, graphical and presentation skills.
- Ability to command an audience during webinars and in-person events, such as trade shows.

**Salary**: $55,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mississauga, ON

Application deadline: 2023-05-12
Expected start date: 2023-06-12



  • Mississauga, Canada Capgemini Full time

    Job Description: Our company is looking for a Production Support Specialist to join our team. Responsibilities: JCL Automation scripting and involved in process improvements like value adds Understanding of SRE principles and focus to drive day to day work towards implementing SRE framework or implementation in Operating Systems 80 Windows 20 ...


  • Mississauga, Canada Drive Products Inc. Full time

    **Job Title: Product Support Specialist - Truck Mounted Equipment (Marketing, Sales & Technical)** **Job Purpose** The Product Support Specialist would provide sales, marketing and technical support to an established customer base selling and servicing truck mounted equipment. Responsibilities include (but are not limited to), customer service, order...


  • Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...


  • Mississauga, Canada Skilled Jobs Full time

    **Product Specialist/WA | Mississauga, ON** **Title**: Product Specialist/WA **Location**: Winston Churchill Blvd & the College way **Salary**: $23-25/Hour **Anticipated Start Date**: ASAP **Shift**: 9:00 AM- 5:00 PM (Monday - Friday) **Employment type**: Full-Time We are seeking a bilingual (English & French) dedicated and dynamic Product Specialist...


  • Mississauga, Canada Skilled Jobs Full time

    **Product Specialist/WA | Mississauga, ON** **Title**: Product Specialist/WA **Location**: Winston Churchill Blvd & the College way **Salary**: $23-25/Hour **Anticipated Start Date**: ASAP **Shift**: 9:00 AM- 5:00 PM (Monday - Friday) **Employment type**: Full-Time We are seeking a bilingual (English & French) dedicated and dynamic Product Specialist...


  • Mississauga, Canada Kyocera Document Solutions Canada Full time

    **Job Title**:Production Print Specialist **Department**:Product Marketing **Location**:Mississauga, Ontario **Reports to**:President **About the Company** When you join Kyocera Document Solutions Canada, Ltd., you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy,...


  • Mississauga, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...


  • Mississauga, ON, Canada Bilinguallink Full time

    BILINGUAL PHARMACEUTICAL CUSTOMER SUPPORT SPECIALIST-HYBRID Full-Time, PERM Hours: Monday-Friday 8:30am-5:00pm, 1 hour lunch Our client is a leading pharmaceutical distribution channel that continues to grow. Due to this tremendous growth, they are looking for a talented Bilingual Pharmaceutical Customer Support Specialist to add to their team of...

  • Product Specialist

    2 weeks ago


    Mississauga, Canada KARL STORZ Full time

    SUMMARY OF POSITION The Product Specialist is responsible for supporting sales and product support activities for KARL STORZ Video Imaging. The successful candidate will be able to elevate company standards, achieve sales goals and meet our customer’s expectations.RESPONSIBILITIES Support Account Executives to aid in the promotion, sale and customer...

  • Product Specialist

    2 weeks ago


    Mississauga, Canada KARL STORZ Full time

    SUMMARY OF POSITION The Product Specialist is responsible for supporting sales and product support activities for KARL STORZ Video Imaging. The successful candidate will be able to elevate company standards, achieve sales goals and meet our customer’s expectations. RESPONSIBILITIES Support Account Executives to aid in the promotion, sale and customer...

  • Product Specialist

    2 weeks ago


    Mississauga, Canada KARL STORZ Full time

    SUMMARY OF POSITION The Product Specialist is responsible for supporting sales and product support activities for KARL STORZ Video Imaging. The successful candidate will be able to elevate company standards, achieve sales goals and meet our customer’s expectations.RESPONSIBILITIES Support Account Executives to aid in the promotion, sale and customer...


  • Mississauga, Canada TIP Trailer Services Management B.V Full time

    **People Support Specialist (Mississauga, ON)** - **Location**: 1880 Britannia Road East - **Reports** **to**: People Support Manager - **Job** **Status**: Full time - **Shifts** **Available**: Monday - Friday (In -Office) Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing,...


  • Mississauga, Canada S76 Full time

    Reporting to the Manager, the IT Support Specialist provides technical support and service to our valued customers, which includes but not limited to troubleshooting and resolving issues, routine equipment and software maintenance and installation. **KEY ACCOUNTABILITIES**: The following outlines the primary duties and responsibilities for the IT Support...

  • Product Specialist

    4 weeks ago


    Mississauga, Canada Atlas Copco Tools & Assembly Systems LLC Full time

    **Product Specialist**: - Functional area: Marketing- Country: Canada- City: Mississauga, ON- Company name: Atlas Copco Tools & Assembly Systems LLC- Date of posting: Mar 19, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with...


  • Mississauga, Canada TIP Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3Reportsto: People Support ManagerJobStatus: Full timeShiftsAvailable: Monday – Friday – In the officeTake your career to new heights and joinTIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation and...


  • Mississauga, Canada TIP Canada Full time

    **Location**: 1880 Britannia Road East, Mississauga ON L5B 0G3 **Reports** **to**: People Support Manager **Job** **Status**: Full time **Shifts** **Available**: Monday - Friday - In the office Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and...

  • Product Specialist

    3 weeks ago


    Mississauga, Canada The Weir Group Full time

    Product Specialist - Slurry Pumps page is loaded Product Specialist - Slurry Pumps Apply locations Mississauga time type Full time posted on Posted Yesterday job requisition id R0023733 Product Specialist – Slurry Pumps Weir Minerals Mississauga, ON Onsite Purpose of Role: The Product Specialist -...

  • Product Specialist

    3 weeks ago


    Mississauga, Canada The Weir Group Full time

    Product Specialist - Slurry Pumps page is loaded Product Specialist - Slurry Pumps Apply locations Mississauga time type Full time posted on Posted Yesterday job requisition id R0023733 Product Specialist – Slurry Pumps Weir Minerals Mississauga, ON Onsite Purpose of Role: The Product Specialist -...

  • Product Specialist

    4 weeks ago


    Mississauga, Canada The Weir Group Full time

    Product Specialist - Slurry Pumps page is loaded Product Specialist - Slurry Pumps Apply locations Mississauga time type Full time posted on Posted Yesterday job requisition id R0023733 Product Specialist – Slurry Pumps Weir Minerals Mississauga, ON Onsite Purpose of Role: The Product Specialist -...

  • Product Specialist

    13 hours ago


    Mississauga, Canada The Weir Group Full time

    Product Specialist - Slurry Pumps page is loaded Product Specialist - Slurry Pumps Apply locations Mississauga time type Full time posted on Posted Yesterday job requisition id R0023733 Product Specialist – Slurry Pumps Weir Minerals Mississauga, ON Onsite Purpose of Role: The Product Specialist -...