Wfs - Implementation Specialist
2 weeks ago
Reporting to the Business Solutions Manager, this position will be responsible for providing excellent customer service, accurate set up, maintenance, training, and support of WFS Vendor Managed Inventory (VMI) projects, Industrial Vending projects and customer specific project opportunities.
**KEY DUTIES AND RESPONSIBILITIES**:
- Assists in the set-up of new Integrated Supply, Tool Crib and/or VMI/Vending locations
- Introduces 5S procedures into each location to ensure clean and well-organized facilities
- Ensures project is completed on time and customer’s expectations have been met.
- Provides coverage for vacations and other team member absences at on-site locations
- Travels, as required, to various customer locations
- Provides training to customers and WFS team members relating to all aspects of the solution being implemented
- Assists WFS with our growth strategy regarding the Integrated Supply division
- Participates in special projects
- Participates in meetings/negotiations with customers as required
- Follows all safety protocol in compliance with WFS' Health and Safety policies and procedures, local customer policies and procedures and the Occupational Health and Safety Act
- All other duties as assigned
JOB REQUIREMENTS
**REQUIRED EXPERIENCE AND QUALIFICATIONS**
- WFS Integrated Supply experience and a general understanding of Industrial Vending would be an asset
- Grade 12 Diploma, or equivalent experience
- Ability to work independently with strong self-management, time management, and organization skills
- Superior interpersonal and customer service skills to effectively build relationships and continually strive for improved customer service
- Intermediate computer literacy including Microsoft software
- Ability to learn and retain new software programs relating to industrial vending
- Demonstrated team-player, with a winning attitude
- Possession of a valid driver’s license and a reliable vehicle as travel is required
WFS Ltd. is an Equal Opportunity Workplace. All applicants who we believe to be qualified will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request for all persons with disabilities taking part in the selection process.
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