Field Service Technician

3 weeks ago


Drummondville, Canada GEA Group Full time

**Field Service Technician**:
**Job information**:
**Reference number**:
JR-0023619

**Job function**:
Service

**Position type**:
Full time

**Site**:
Drummondville
4591 Blvd. St Joseph, Drummondville, QC J2A 0C6
- Our continued success in the Canadian market has generated the need for 2 Field Service Technician (NOC 7311) located in Canada. One position in BC and the other one in Quebec. The Field Service Technician is responsible for installation, mechanical service, and technical support of centrifuge and decanter systems on customer sites in Canada. The Field Service Technician must have sound mechanical knowledge and mechanically related experience and will receive in-depth training on centrifuge maintenance, operation, and process.**Your responsibilities and tasks**:

- Coordinate and/or perform Installation and Commissioning of new separators and decanters sold to customers
- Provide technical and maintenance support separators and decanters
- Travel to Customer Sites to work on Separator & Decanter systems as per the applicable GEA Safe operating procedures and maintenance manuals.
- Train customers and employees on the equipment for best-operating practices and general maintenance.
- Assist the third party with Project Execution activities.
- Participate in auditing and monitoring activities of GEA equipment on customers ‘sites.
- Perform routine maintenance procedures, emergency service as well as warranty work on GEA’s product lines.
- Collect and classify data using various measuring equipment applicable to the equipment.
- Test systems and components using electrical, mechanical, digital, and pneumatic controls.
- Maintain records of repairs and maintenance of equipment as per maintenance schedules, corporate governance, legal requirements, and customer requirements.
- Provide feedback and recommendations to other departments in the development of new products and the improvement of existing products.
- Initiate recommendations for improved tools, procedures, and devices for service operations.
- Build parts lists for Customers, internal and external.

**Your profile and qualifications**:

- 3 to 5 years experience
- Professional or Collegial Diploma (Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright or similar)
- Knowledge of Centrifuge and Decanter systems required/ Relatable Equipment please see equipment description below
- Travel Requirement at least 75% of the job with return trip flights for service visits anywhere in Canada weekly
- Must have a valid passport and be eligible to work in CA and USA
- Process and electrical knowledge and experience is advantageous
- PLC (Allen Bradley is a plus) / Programming / Control Panel experience is considered advantageous
- Good communication skills in French is a big plus


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