Team Leader, Group Benefits Administration

3 weeks ago

Ottawa, Canada People Corporation Full time

We are seeking a Team Leader, Group Benefits Administration to join our Coughlin team in Ottawa.

The Team Leader, Group Benefits Administration provides administrative services to the Group Administration Department in such a way as to enable the smooth operation and administration of the Single Employee Plans. Responsibilities include coordinating and facilitating day-to-day activities and setting up priorities of the Group Benefits Administration Team. The Team Leader, Group Benefits Administration plays a lead-hand role by assisting, reviewing, auditing, and establishing or refining procedures.

**The Team Leader, Group Benefits Administration will**:

- Provide general guidance and support to staff while fostering good morale and conflict resolution
- Coordinate and schedule the training activities of the department, including establishing methods to meet work schedules and monitoring work progress and quality by conducting periodic checks with employees
- Resolve work problems and recommending measures to improve productivity and quality
- Provide input on the progress of training and for performance reviews at several key intervals, including discussing specific performance issues
- Recommend personnel actions such as hiring, promotions, and training needs
- Assist the team as required with general administration and following up with any issues that arise
- Enhance communication between internal parties.

**T**o be successful **as a** **Team Leader, Group Benefits Administration** with Coughlin & Associates, you will need**:

- Strong leadership abilities, including coordinating workflow, training subordinates, motivating a team, and motivating individual performance
- Sound knowledge of Microsoft Office, accounting software, and standard office administration procedures
- Excellent grammatical, spelling, and communication skills
- Superior data entry skills and strong mathematical and reconciliation skills
- Practical knowledge of accounting/bookkeeping theories and practices and banking procedures
- The ability to maintain good public relations, both within and outside the organization
- Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively to meet numerous and conflicting deadlines
- The ability to adhere to existing company policies and procedures
- The ability to deal maturely with issues and stand up well under pressure
- The ability to use tact and discretion to maintain information in the strictest of confidence
**- Previous experience in a Team Lead role
- Bilingualism in English & French
- GBA or CEBS designation or working toward

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd.:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

- Group benefits consulting and plan marketing
- Plan administration and correspondence
- Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations

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