LMS & Logistics Analyst
3 months ago
Worker Type: Employee
Group: Learning Operations Department
Job Post End Date: 10/01/2024
About this opportunity:
Reporting to the Team Lead, LMS & Logistics, the Analyst is a key partner in supporting the management of our Learning Management Systems (LMS) and employee development.
The Analyst is responsible for the day-to-day administration of our corporate internal and external LMS, coordination of our internally & externally delivered training programs and other learning activities as required. This role collaborates closely with cross-functional teams across the organization with employees, leaders, and vendors to ensure that our client groups receive the support they need, and employees receive the learning required to perform their jobs effectively. This role also works closely with the Learning & Development team.
This is a technical and a business facing role, which requires a high level of customer service and partnerships both within the business and HR. Further, your key stakeholders will include:
- Learning Partners integrated across the organization- Instructional Design team- Talent Management team- Leadership Development team- Training & Competency Management team
This position is based at our Corporate office in Calgary, Alberta.
What you’ll do:
- Support all client inquiries related to LMS & Learning Logistics.- Support the day-to-day operations of the internal & external Learning Management Systems (LMS).- Provide technical support for internal and external LMS, including troubleshooting issues and responding to client inquiries.- Support testing and implementation of Workday LMS updates and provide end-user support.- Build and generate reports from the LMS as required.- Develop and administer learning session registration management (including registration, cancellation and tracking of attendance).- Coordinate course logistics including room booking, materials coordination, facilitator support and scheduling of IT Support.- Provide learners with all day-of information (Prework, classroom location, any other logístical information they require).- Communicate and coordinate with facilitators, vendors, and distributors to arrange learning events.- Process invoices, expense reporting and chargebacks for learning events.- Participate in creating a cohesive team atmosphere as well as providing support to other team members.
Who you are:
- Legally eligible to work in Canada.- Post-secondary education in Human Resources, Business. Administration, Learning and Development, or related field of study- Minimum 3 years of relevant experience in learning management system administration, program management and training logístical support.- Experience supporting Workday Learning considered an asset.- Oil and Gas (or related) industry experience (1-2 years) an asset.- Proven experience in LMS administration, data management, and issue resolution.- Strong analytical, problem-solving, and communication skills.- A collaborative team player with strong customer support skills.- Ability to liaise across various operational, functional, and technical disciplines.- Strong organizational skills with the ability to prioritize in a fast-paced environment.- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.
Who we are:
We’re an integrated energy company headquartered in Calgary with oil and natural gas production operations in Canada and the Asia Pacific region, and upgrading, refining and marketing operations in Canada and the United States. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.
We've been named a Top Alberta Employer for 2024, a designation recognizing organizations leading their industries in offering exceptional places to work.
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The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.
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