Call Center Agent
7 months ago
**Responsibilities**:
- Identify and escalate priority issues
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Produce call reports
**Requirements**:
- High school diploma or equivalent
- Basic understanding of windows base systems
- Sound written and verbal communication skills
- Ability to multi-task
- Excellent verbal and written communication skills
- Ability to read, understand, and follow oral and written instructions
**Job Types**: Full-time, Part-time
Part-time hours: 20 per week
**Salary**: $21.40-$25.30 per hour
**Benefits**:
- Company pension
- Dental care
- Life insurance
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
**Education**:
- Secondary School (preferred)
Work Location: In person
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