Booking Agent

4 weeks ago


Langley, Canada Nutri-Lawn Full time

Are you a customer service expert looking for a new and exciting opportunity?

Do you have call center experience?

If so, we are looking for a Client Experience Booking Agent to support new and existing clients in our contact center based in Langley within our existing team.

The main responsibilities for this role include fielding inbound appointment inquiries as well as following up on client requests and service inquiry information.

Other duties include:

- Handling all inbound inquiries
- Outbound follow up calls
- Provide excellent Client experience
- Resolve client inquiries in a smooth and effective manner.

You must be available for full-time hours, Monday through Friday for regular office hours.

Advantages
- Great compensation & bonus structure
- Daily Cash incentives
- Both Term and Indefinite positions available
- ASAP start
- Industry leader service provider
- Great hours
- Benefits package available with Indefinite contract

**Qualifications**:

- Call center experience
- Excellent active listening and communications skills
- Detail oriented
- A positive and outgoing attitude
- Willingness to learn
- Can work well in a fast-paced environment
- Passionate about providing Industry-leading client experience
- Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast-paced environment
- Strong computer skills (Windows and Internet navigation)

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

Expected start date: 2024-02-21


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