Insurance Processor

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Company Background

Special Risk Insurance Managers Ltd. is an industry leading Managing General Agent established over 20 years ago. Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident, and hard-to-place property.

We are looking to add to our growing team with a full-time permanent processor. This position is suitable for those without any industry knowledge, but who hold some form of customer service experience as this is an entry-level position.

You must have the ability to work from home, with the ability to work in a hybrid home-office model via desk booking system.

Please keep in mind, this is a production-based role where the main KPIs are output volume, output consistency, and accuracy of documents issued.

**Duties**:

- Process/typing a variety of insurance policies & related documents
- Process policy changes, certificates & endorsements as required
- Assist underwriting staff with servicing files & attaching pertinent information to files
- Clerical duties, such as electronic filing as required
- Relief reception as required on occasion

Minimum Job Qualifications & Key Personal Attributes:

- Strong organizational & time management skills to complete assignments effectively and within structured timelines
- Strong writing/language & communication skills
- Keen eye for detail
- Interest in being involved with community outreach and company culture
- Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive
- High school diploma
- Customer service experience
- Minimum tech requirements to work from home:

- 25 Mbps download speed with a wired connection
- 10 Mbps download / 2 Mbps upload speeds _per user_ if sharing connection
- 250 Mbps download speed via WiFi connection
- Power Supply: 120V AC for 8 hrs daily

What SRIM has to offer:

- A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities
- A positive & collaborative environment where an entrepreneurial mindset thrives
- Teammates are rewarded on performance & achievement of goals
- Opportunities to support & volunteer in our communities
- We encourage and subsidize continuing education & professional designations
- Employee Assistance Program available from Day 1 facilitated through LifeWorks
- Extended medical, dental & vision benefits through Canada Life
- Employee Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
- RRSP Matching Program facilitated through Canada Life
- All required equipment is provided

Permanent (37.5 hrs/week Monday-Friday
- 8:30 AM - 4:30 PM )

Location: British Columbia

Starting Salary: $36,000-40,000
- **Only those selected for interview will be contacted**_

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.