Contracting Manager

2 weeks ago

Kitchener, Canada Financial Horizons Group Full time

Are you a strong leader with excellent interpersonal skills? Do you have extensive experience in an MGA contracting role? Are you an adaptable individual who takes pride in bringing the best out of your teammates?

If answering 'yes' to those questions got you excited, then you could be the next **Contracting Manager** to join the Financial Horizons (FH) family

Curious, and want to know more? Keep reading to see if this position is the one for you

**What will you be doing in this role?**:

- Responsible for the overall management of the contracting department
- Responsible for hiring and training of new staff members
- Provide superior customer support for internal and external partners
- Ensure Service Level Standards are maintained
- Create and implement new processes and efficiencies
- Create and implement various training and referral materials
- Conduct regular staff meetings
- Provide regular coaching and feedback to staff including yearly performance reviews
- Work with various vendors and back office system providers to improve current processes and overall needs
- Maintain a full understanding of acquisitions, contracting, transfers, regulatory licensing, compliance and privacy rules/laws, contract changes, transfers of business (in and out), consolidations, and buy/sell blocks of business
- Communicate effectively with colleagues, insurance carriers, advisors
- Update and maintain corporate provincial licensing
- Provide escalation support from multiple sources, stakeholders
- Responsible for successful integration of mergers and acquisitions
- Oversee contracting volumes and ensure Service Level Standards are maintained
- Updating, maintaining back office systems and third party vendors, with new info when adding new carriers etc.

**What qualifications are required?**:

- College diploma, University degree, or equivalent experience
- Professional/Technical certifications, designations or licenses (ie. Fellow Life Management Institute / FLMI) are an asset

**What competencies are required?**:

- Interpersonal skills
- Communication skills (verbal and written)
- Leadership skills
- Problem solving skills
- Analytical skills
- Time management skills
- Attention to detail
- Adaptable

***:
**What should your experience look like?**:

- Possesses advanced knowledge of all contracting functions and processes
- Minimum of 5 years of progressive experience in an MGA contracting role
- Intermediate to advanced skill in Microsoft Excel
- Knowledge of Wealthserv, carrier sites, Sentry File, APEXA an asset

**Benefits & Perks**:
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment - our company started with 4 employees An organization that lives and breathes its DRIVER Values.

These are some of the benefits we provide:

- 3 weeks of paid vacation
- Excellent Group Benefits plan
- Group Retirement Plan with employer matching
- Flexible and supportive Personal Days for employee or family illness, emergency etc
- Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
- Wellness Credit program
- Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development

**Who are we? **:

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