Contracting Administrator
3 weeks ago
Are you someone that loves to stay organized? Do you take pride in providing high levels of customer service? Are you looking for a career and not just another job? Does the flexibility of working from home a few days a week sound refreshing?
If ‘yes’ is the only answer that comes to mind, then you could be the next **Contracting Administrator** to join the FH family This is an entry level position with room to grow within the organization.
**The Career Directory 2023 **-** **FH has been recognized as one of the best employers for recent graduates in Canada by _Canada's Top 100 Employers 2023_
Curious, and want to know more? Keep reading
**What will you be doing in this role?**:
- Maintain the In-trust environment of APEXA, including data matching and profile scrubbing
- Co-ordinate with APEXA to solve issues within the in-trust environment
- Maintain document management, electronic scanning and filing
- Update and maintain accurate information on multiple back office systems
- Provide superior customer support for internal and external partners
- Ensure Service Level Standards are maintained
- Communicate effectively with colleagues, insurance carriers, advisors and clients
- Back up and vacation coverage as required
- Perform any other duties as assigned
**What qualifications are required?**:
- College diploma, University degree, or equivalent experience
- Industry courses would be an asset
**What competencies are required?**:
- Service oriented
- Self-starter and self-motivated
- Time management and multi-tasking skills
- Communication skills - verbal and written
- Attention to detail, and follow through
- Organizational skills
- Teamwork, collaboration, and strong interpersonal skills
- Adaptability
***:
**What should your experience look like?**:
- Proven experience in insurance/financial services industry
- Proven experience in customer service
- Proven experience with Microsoft programs such as Word, Excel and Outlook
- Knowledge of all back office systems (Wealthserv, carrier sites, Sentry File, APEXA), an asset
**Benefits & Perks**:
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment - our company started with 4 employees An organization that lives and breathes its DRIVER Values.
These are some of the benefits we provide:
- 3 weeks of paid vacation
- Excellent Group Benefits plan
- Group Retirement Plan with employer matching
- Flexible and supportive Personal Days for employee or family illness, emergency etc
- Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
- Wellness Credit program
- Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
**Who are we? **:
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