Service Advisor

6 months ago

Surrey, Canada OK Tire Stores Inc. Full time

**_Honestly Driven _**_- all employees of OK Tire Stores know that providing exceptional customer service and quality workmanship is our number one priority. As part of our team, all members believe in:_
- _Open and honest communication_
- _Personal commitment towards success_
- _Team spirited participation - learning, coaching, mentoring_

Joining us, you will be more than an employee. You will become part of a team that works hard, plays hard, and makes a difference in our community.

**_Service Advisor _**- as part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire requirements. Details as:

- Customer Service: ensure customers are greeted and welcomed, offering assistance and information when/if required.
- Pricing/Quotations: responsible for handling sales, providing competitive quotes, negotiating, booking work orders, and invoicing.
- Invoicing/Cash: handle all payment transactions, balancing, and float requirements.
- Showroom: responsible for front showroom area, displays, housekeeping.

**Skills/Qualifications**:

- 2-3 years previous experience in the automotive trade specifically relating to job costings, sales, invoicing, scheduling
- Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
- Excellent written and verbal communication skills, ability to communicate confidently
- Highly organized, attentive to details and strong analytical skills
- Ability to work well under pressure in a fast paced, ever changing high-volume environment
- Physically capable of lifting and moving items up to 50lbs+
- Current, valid driver’s license

If you **_Honestly _**believe that you have what it takes to become part of our team we would like to hear from you

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