Assistant General Manager

5 months ago


Ajax, Canada Five Guys Full time

**Assistant General Manager**

Assistant Managers are required to perform all the duties performed by the Crew Members and Shift Leaders. Assistant Managers will have the overall responsibility for directing the daily operations of the restaurant in the General Manager's absence by ensuring compliance with company standards in all areas of operation. This includes supervision and training of staff, product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each guest.

**RESPONSIBILITIES**
- Leads Crew Members/Shift Leaders and directs all daily operations of the restaurant in the absence of the General Manager including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
- Assists the General Manager in recruiting, interviewing, and hiring of Crew Members. Motivates and coaches Crew Members and assists in the training of new Crew Members.
- Assists General Manager in day to day operations with tasks including scheduling, ordering, and team development.
- Ensures that the Occupational Health and Safety Act, local health and safety codes, and company safety and security policies are followed.
- Ensures the restaurant is compliant with the preventative maintenance program with regards to facility, equipment, and exterior maintenance.
- Works as a team player to support other employees in completing their tasks.
- Maintains fast, accurate service, ensures an unsurpassed guest experience, and ensures that all products are consistent with company standards.
- Excels in performing all Crew Member/Shift Leader tasks including frontline coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
- Completes other duties, as necessary.

**PHYSICAL DEMANDS**

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies (up to 50 lbs.) and materials with moderate to loud noise. The use of hands and arms to reach for, grasp and manipulate objects is required. There will be exposure to hot equipment and oil throughout the workday.

**QUALIFICATION GUIDELINES**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**LANGUAGE ABILITY**

This position requires excellent written, verbal and group communication skills. This position also requires the ability to read, analyze, create, and interpret general business documents.

**ADDITIONAL SKILLS**
- Certification in a national food safety program
- This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.
- This position requires supervisory responsibilities of crew members and shift leaders.

**SUMMARY**

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Assistant Managers will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy, and company management.

**Job Types**: Full-time, Part-time

**Salary**: $16.55-$19.55 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food
- On-site parking

**Education**:

- Secondary School (preferred)

Work Location: In person



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