Roc Rental Shop Attendant

**ROC Rental Shop Attendant**

(Posting #2024.119S)

**Department**: Community Services

**Division**: Recreation Services

**Location**:ROC

**Status**:Seasonal (November 18, 2024 - April 4, 2025)

**Hours of Work**:Up to 24 hours per week (Up to 8 hours per day)

**Number of Positions**: 5 - 10

**Hourly Wage**: $16.55 per hour

**Training Rate**: $16.55 per hour

**Date Posted**: August 30, 2024

**Date Closing**: October 14, 2024

**Come work with us**

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

**Position Purpose**

Responsible for rental sales, education and fitting of ski and snowboard rental equipment in addition to providing customer service. **_For full details, please see attached job description._**

**Minimum Qualifications**
- Successful completion of Ski Binding Certification, within 1 month of date of hire (training to be provided upon employment);
- Knowledge of all ticketing and equipment rentals sales options;
- Prior experience skiing and/or snowboarding is considered an asset;
- Current Certification in Basic First Aid and CPR is considered an asset;

**How to apply**

**Committed to diversity and a barrier-free environment**

The Town of Georgina is an equal opportunity employer and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Office to ensure your accessibility needs are accommodated.

**JOB DESCRIPTION**

**Title**:Roc Rental Shop Attendant

**Position #**:1390

**Department**:Community Services

**Division**:Recreation Services

**Reports To**: Recreation Services Supervisor

**Direct Reports**:None

**Employee Group**: Sessional

**Date Created**:August 10, 2023

**Position Summary**

Responsible for rental sales, education and fitting of ski and snowboard rental equipment in addition to providing customer service.

**Responsibilities**
- Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;
- Daily operation of the rental shop, including lift tickets, ski and snowboard equipment rental sales & inquires;
- Supports guests with safe and proper ski and snowboard equipment fittings and ensures that all equipment is returned and inspected for future use;
- Accurate completion of liability waivers, ski and snowboard rental forms as well as securing and returning of security/damage deposit;
- Communicate with clients and public regarding snow school lesson opportunities and accident prevention relative to the alpine responsibility code;
- Ensures that proper cleaning and sanitization procedures are followed for all ski and snowboard equipment;
- Conducts regular maintenance of all ski and snowboard rental equipment as needed (i.e. waxing, etc.), inspects equipment before and after each usage and reports any safety concerns to the Rental Shop Technician.
- Processes all point of sale purchases, and handles cash, credit and debit transactions in an accurate manner and balances daily sales to align with computer reports;
- Follows all specified cash handling procedures including; float reporting, cash reconciliation, and cash depositing;
- Performs administrative tasks as assigned by the Rental Shop Technician or designate.
- Supports the delivery of site-specific events as required/requested;
- Maintains working area to ensure it is clean and presentable at all times;
- Participate in the Town’s Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.
- Immediately report all, concerns, suspicious occurrences and hazardous conditions to the Recreation Services Supervisor or designate.

**The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed job description of the work requirements that may be inherent in the job.**

**Skill/Knowledge Requirements**
- Prior experience skiing and/or snowboarding is considered an asset;
- Successful completion of Ski Binding Certification, within 1 month of date of hire (training to be provided upon employment);
- Knowledge of all ticketing and equipment rentals sales options;
- Ability to work in and withstand severe cold and adverse weather conditions;
- Ability to work independently without close supervision;
- Effective conflict resolution, problem solving and critical thinking skills;
- Excellent customer service skills to deal effectivel