E-commerce Specialist

3 weeks ago

Scarborough, Canada SUNPAN Full time

The E-Commerce Specialist reports directly to the Director of Ecommerce and works closely with Product Content team, Customer Service team and IT team. This multifaceted e-commerce role will assume responsibility for all key e-commerce platforms. This includes conveying a consistent brand image for SUNPAN that attracts customers and leads to higher online sales conversion across the SUNPAN B2B e-commerce site and B2C e-commerce partner sites.

**PRINCIPAL FUNCTIONS & OBJECTIVES**
- Take responsibility and accountability for all e-commerce platforms
- Maintain reporting to monitor performance, product sales and trends to be shared within the organization
- Ensure each e-commerce customer meets and/or exceeds sales goals and gross margin objectives
- Maintain, update and ensure accuracy of product content, price, inventory and imagery on e-commerce sites at all times
- Manage adherence to MAP policy on e-commerce partner sites
- Work closely with Director of Ecommerce, Product Content team to ensure all product information specs, imageries are captured
- Work closely with Inventory Analyst & Logistics team to ensure inventory feeds are properly loaded, and fulfillment of orders are performing within acceptable targets
- Work closely with Director of Ecommerce to develop promotions for the online partner sites
- Manage all e-commerce portals, and become the key point of contact between each partner sites account manager and Sunpan
- Collaborate cross functionally to identify opportunities for product development based on competitive research and market trends
- Perform competitive analysis to report on the landscape of the online world, and propose opportunities for Sunpan to further capture share
- Communicate the progress of monthly/quarterly initiatives
- Other responsibilities and accountabilities as assigned by the Director of E-Commerce

**KEY SKILLS AND EXPERIENCE**
- Post secondary diploma/degree in Marketing or related discipline
- 3-5 years of E-Commerce experience, preferably in dealing major online accounts
- Marketing, Sales, or Account Management experience required
- Proficient in Microsoft Outlook, Word & PowerPoint and advanced in Excel
- Requires mínimal guidance; can work independently while also collaborate cross-functionally
- Strong verbal and written communication skills
- Highly organized, analytical, and detail oriented
- Self-starter, strategic thinker, and ambitious in nature
- Excellent interpersonal skills and experience working in a team environment
- Strong interest in the furniture, home décor, interiors, or lifestyle markets is an asset
- Proven ability to manage multiple projects at a time, while paying strict attention to detail
- Travel - Must have ability to travel to meet online partners in the United States and Canada as needed
- Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices._
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation._

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- E-commerce: 2 years (required)

Work Location: Hybrid remote in Scarborough, ON

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