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Fundraising Data Administrator

5 months ago

Ottawa, Canada Oxfam Canada Full time

**Internal/External Posting Notice**

**Title**: Fundraising Data Administrator

**Department**: Fund Development

**Status**: Full-time, 1-year term, unionized

**Location**: Remote in Canada - Ottawa, Ontario Preferred

**Immediate Supervisor**: Manager, Fundraising Operations and Donor Services

**Salary**: $51,636 - $67,950

**Level**: Band 1

**Application Deadline**: January 25, 2023**

Oxfam Canada is an affiliate of the international Oxfam Confederation networked in over 90 countries as part of a global movement for change. Our mission is to build lasting solutions to poverty and injustice with a focus on improving the lives and promoting the rights of women and girls. We work directly with communities, partners and women's rights organizations to challenge the systems that perpetuate inequality and keep people poor. Together we seek to influence those in power to ensure that women trapped in poverty have a say in the critical decisions that affect them, their families and entire communities. That’s why we believe that ending global poverty begins with women’s rights.

Oxfam Canada offers a generous compensation and benefits program. Our comprehensive employee benefits package includes robust health, dental and wellness benefits, flexible working conditions and generous vacation and other leave provisions. We also offer the opportunity to be a part of our global movement for change If you are passionate about tackling poverty, inequality and injustice around the world, believe in advocating for women’s rights and ending patriarchy, and share our values of Empowerment, Solidarity, Inclusiveness, Accountability, and Courage - we want you on our team

**SCOPE OF POSITION**:
Oxfam Canada’s fundraising operations are based on a suite of information management systems built on the Salesforce © platform and integrated with a variety of supporting platforms and technologies. The use of data, analytics and predictive modeling has become increasingly important to inform Oxfam Canada’s public engagement and fundraising success.

The Fundraising Data Administrator is a member of the Fundraising team, working closely with the Information Systems team, and is primarily responsible for the transfer of data in Salesforce ©, supporting reconciliation of fundraising data and preparing standard and ad hoc reports for the Fundraising department as required.

**MAJOR RESPONSIBILITIES**: (This is not an exhaustive list of duties to be performed) she/he/they:

- Exports and imports data to and from Salesforce into other platforms like Evergiving, Engaging networks, Shopify.
- Provides support to the Manager with data analysis, standard and ad hoc reporting, and data visualization to internal teams, Oxfam International and external vendors upon request;
- Under the direction of the Manager, Fundraising Operations and Donor Services, provides data integrity checks and cleansing projects
- Maintain data and information in Salesforce © and associated platforms, ensuring data is accurate and up-to-date. This includes all data hygiene activities, merging duplicate records, and flagging and resolving multiple RDS and duplicate payments.
- Quality assurance on transaction data and data movement within systems
- Monitors discrepancy reports and dashboards, reports out on issues that need resolution
- Support as needed for reconciliation of fundraising data with Finance and Operations
- Ensure that documentation for data processes/policies, best practices, and business rules are maintained and updated as required
- Shares the progress of work with all relevant stakeholders
- Be the main point of contact for the philanthropic giving team in regards to follow up for securities and major gifts coming into the bank account
- Supports the donor relations team during high volume times as required, including back up for vendor support

**REQUIRED KNOWLEDGE, EXPERIENCE & COMPETENCIES**:

- Minimum three (3) years database experience, with at least one (1) year experience in database administration and/maintenance
- Minimum one (1) year fundraising experience
- Post-secondary diploma in Database Administration, computer or statistical science, or equivalent combination of education and experience.
- Salesforce © CRM experience highly desirable.
- Experience conducting data queries, data mining, imports/exports and developing database reports.
- Strong quantitative and analytical skills
- Proven ability to work effectively both independently and in a team-based environment.
- Knowledge of other integrated information systems such as FORMSTACK.
- Demonstrated ability to organize and prioritize work and manage multiple projects with high efficiency and accuracy.
- Ability to effectively communicate complex issues in a concise, professional and easily understood manner.
- Understanding of and experience in the not-for-profit sector in general, and the international development sector in particular considered an asset
- Excellent