Application Support Analyst

5 months ago


Regina, Canada Visionpool Business Services Full time

Visionpool Business Services is hiring a REMOTE Application Support Analyst.

**Description of duties**:

- provide second level support for incidents originating operations and other business teams.
- monitor the incoming incident queue and work with multiple support and development team members to resolve the issue in a timely fashion.
- provide analysis and documentation of investigation and findings.
- route on-going incidents to the appropriate team.
- be involved in any SEV 1,2 high priority issues and any subsequent RCA's (root cause analysis).
- monitor production systems (online and batch) for alerts and errors - provide notification if necessary.
- monitor automated BAU activities.
- create product Features & KB articles as required.
- provide support for system users.
- build and execute SQL queries for fixing data and/or finding data.
- be involved in team meetings and process discussions as required.
- work in a distributed team environment.

**Demonstrated Knowledge and Experience with**:

- multiple product/project teams to analyse and troubleshoot customer/employee facing issues
- the creation, optimization and execution of SQL scripts
- releases and release coordination activities
- documenting knowledge articles related to outstanding product defects and workarounds
- monitoring production alerts and actioning as required
- creating and executing data queries
- working in a distributed team environment
- good understanding of testing principles and concepts
- hands on experience with large business system software
- relating system logs and alerts to user outages
- working with databases such as Oracle
- working within company Security policies and Standards
- SQL
- Service Now
- Creating/documenting Change tickets
- Creating stories in JIRA
- Querying data from multiple databases



  • Regina, Canada SaskJobs Full time

    Intermediate Application Support AnalystPlease apply online at: www.ehealthsask.ca. Note: Emailed applications will not be accepted.Contact Name:Recruitment TeamDescriptionWho is eHealth?eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. A large and complex organization,...


  • Regina, Canada S I Systems Full time

    SR Application Support Analyst with AMANDA Application for a Municipal client Job Type: Contract Positions to fill: 1 Job End Date: Feb 28, 2025 Pay Rate: Hourly: Negotiable Job ID: 140997 Our client is seeking a SR Application Support Analyst with AMANDA Application for a Municipal clientDuration: Initial 3-month contract with potential for...


  • Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina SK**Salary Range**: $38.878 - $47.318 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Why eHealth?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector,...


  • Regina, Canada Vtech Solution Inc Full time

    **Job Title**:Application Security Analyst** **Location: Onsite in Regina, SK** **Duration: 12 Month Contract With the possibility to extension** **Position Overview**: The duties of the resource will include, but are not necessarily limited to: - Responsible for security testing of web services and APIs. - Performance of code reviews on code developed...


  • Regina, Canada Charter Telecom Full time

    **Position Title: Application Security Analyst** **Location: Regina, SK** **Our Company**: Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter's mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions,...


  • Regina, Canada eHealth Saskatchewan Full time

    **Who is eHealth Saskatchewan?** eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative...


  • Regina, Saskatchewan, Canada Federated Co-operatives Limited Full time

    About the Role:Federated Co-operatives Limited seeks a highly skilled Programmer Analyst to join our CRC Applications Team.As a key member of this team, you will work closely with senior members to build, acquire, maintain, and support solutions that meet organizational requirements.You will provide technical support for various applications used by diverse...

  • Support Analyst

    1 month ago


    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job SummaryThe Government of Saskatchewan is seeking a highly motivated and innovative Support Analyst to join our IT Services and Support Branch. As a Support Analyst, you will be responsible for providing first-level business system support to frontline users of the Linkin system. This is a two-year term position that offers a dynamic and challenging work...


  • Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina**Salary Range**: $35.652 - $43.400 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Who is eHealth Saskatchewan?** eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our...

  • IT Support Analyst

    6 months ago


    Regina, Canada Luther College Full time

    **IT Support Analyst**: **Description of Duties** Reporting to the Technical Support Coordinator (located at Luther College High School) and under the general supervision of the Director of Finance, the IT Support Analyst is responsible for the efficient operation of technical systems necessary for building and occupant safety, security, and communications....


  • Regina, Saskatchewan, Canada Federated Co-operatives Limited Full time

    Key Responsibilities:As a Programmer Analyst, you will collaborate with senior team members and other departments to design, develop, and maintain software solutions that meet organizational needs.Key Accountabilities:Support the daily use of various applications for diverse user groups.Work with senior analysts to develop, test, and implement application...


  • Regina, Saskatchewan, Canada KAYA TECHNOLOGIES LTD. Full time

    We are seeking an experienced Technical Support Lead to join our team at KAYA TECHNOLOGIES LTD. This role requires a high level of technical expertise, excellent communication skills, and the ability to lead a team.About the RoleThe Technical Support Lead will be responsible for leading a team of technical support analysts, providing technical guidance and...

  • Technical Analyst

    3 weeks ago


    Regina, Saskatchewan, Canada Farm Credit Canada Full time

    At Farm Credit Canada, we are seeking a skilled Technical Analyst to join our Microsoft 365 support team. Key Responsibilities:As a Technical Analyst, you will be responsible for assisting with the onboarding of new technologies and performing general operational tasks to maintain a healthy product environment. Your primary responsibilities will include...

  • IT Support Specialist

    3 weeks ago


    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job Summary:The Government of Saskatchewan is seeking a highly motivated Technical Support Professional to join our team as a Linkin System Analyst. This is a challenging and dynamic role that requires a customer-focused individual with strong analytical and problem-solving skills.About the Role:As a Linkin System Analyst, you will be responsible for...


  • Regina, Canada S I Systems Full time

    Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities. Job Type: Permanent Positions to fill: 1 Job End Date: Nov 25, 2024 Job ID: 141222 Our Financial Services Client is seeking a Senior Infrastructure Analyst/Test Environment Management Specialist to support integration...

  • Programmer Analyst

    3 months ago


    Regina, Canada Federated Co-operatives Limited Full time

    What you’ll do : You will assist senior members of the CRC Applications Team in conjunction with other appropriate departments to build, acquire, maintain, and support solutions that support organizational requirements. You will support the daily usage of various applications for a diverse set of user groups. You will work with the direction of the...


  • Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    The Government of Saskatchewan is seeking a highly motivated and innovative Technical Business Analyst to join the IT Services and Support Branch as a Linkin Support Analyst.As part of a dynamic team, you will provide first-level business system support to frontline users of the Linkin system. Your primary focus will be on troubleshooting applications and...

  • Database Analyst

    3 months ago


    Regina, Canada Total Systems Solutions Consulting Inc. Full time

    **EXPERT DATABASE ANALYST** **THE OPPORTUNITY** The **consultant is expected to start ASAP and the contract length is 2 years.** **Project Context** The BCCDC, an agency of the Provincial Health Services Authority has the mandate to collect and test wastewater and other specimen sources for COVID virus variants. This testing is performed using...

  • Procurement Analyst

    3 weeks ago


    Regina, Canada Brandt Full time

    Brandt is currently looking for a Procurement Analyst (Temporary) in our Regina location. This position is part of the frontline point of contact between Brandt and its supply base. The Procurement Analyst performs much of the basic analysis of requirements, identifies supply options and opportunities for savings and efficiencies, and negotiates best value...

  • Technical Analyst

    2 weeks ago


    Regina, Canada Visionpool Business Services Full time

    Technical AnalystVisionpool Business Services requires a Technical Analyst to work on a Hybrid basis.Description of Duties :Managing incidents or requests that ariseWorkday configurationReport / Dashboard creationSupporting third-party applicationsRequired Experience :Understanding of Workday and the ability to support the integrations we have currently...