Intermediate Application Support Analyst

6 months ago

Regina, Canada eHealth Saskatchewan Full time

**Who is eHealth Saskatchewan?**

eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

A large and complex organization, eHealth is comprised of 30+ clinical and non-clinical program (service) areas that all work together to support health care providers and teams across the province in delivering the best possible care to patients, providers, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs that also support patient care and information, include Virtual Care, the MySaskHealthRecord, and the Provincial Electronic Health Record. eHealth is also responsible for the administration of various pieces of legislation to manage the registration of/changes to all vital event records (e.g. birth, marriage, death, etc.), registration of legal name changes, registration of adoptions, and for maintaining the provincial health registry for health services eligibility and distribution of health services cards.

The eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

**About the role**

You must be willing to participate in the on-call 24/7 support strategy. This requires a rotation of support analysts to be available to respond to priority emergency Priority 1 service disruptions after hours.

**Typical Daily Duties**:

- Investigate problems; determine solution options, make required code modifications, test, and implement changes.
- Provide appropriate assistance to client inquiries
- Co-ordinate the allocation of programming resources to systems
- Support and maintain existing systems
- Train clients and peers
- Provide technical assistance and guidance for junior staff members
- Collaborate with various technology departments to complete required maintenance

**What we are looking for**:
eHealth Saskatchewan is seeking a results and detail oriented individual with strong technical knowledge. This is an integral role in supporting our day-to-day operations. We are looking for a team member who takes pride in their work and has strong customer service, technical and troubleshooting abilities.

**To qualify for this position you will have experience in the following**:

- Experience with the development life cycle concepts such as revision control, solution design techniques and change management protocols
- Experience with unit testing
- Service-level protocols, change management protocols, and quality control procedures
- Database queries, concepts, theories and principles such as Linux, MS SQL, and Oracle
- Programming concepts, techniques and languages such as Java,.net, Springboot, etc.
- Messaging concepts and languages such as HL7 or FHIR
- Experience working with integrated, enterprise scaled systems is required, healthcare setting preferred

**You will be**:

- Flexible, organized and quick to learn in order to independently prioritize and organize own workload to meet tight deadlines and successfully complete projects in a changing environment;
- Service-oriented, patient, honest, and respectful/tactful;
- Thorough, reliable, disciplined, organized, and strong attention to detail;
- Creative, logical, and have a strong motivation for continuous improvement and learning;
- Analytical, attentive to detail and organized to ensure accuracy and efficiency in your work; and
- Proactive, diplomatic and respectful in communicating and building positive work relationships with internal and external stakeholders.

**Competencies**

**Communication**
- Ability to write/create and communicate (verbal and written), explain or present (technical or non-technical) information to wide variety of technical and non-technical individuals and/or groups in a clear, accurate and understandable manner. Material may include, but is not limited to, user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target group.

**Leadership**
- Ability to conceptualize, develop, monitor, adjust and implement projects, including, the facilitating a group process to successfully implement technological change and business transition within the organization, taking into consideration numerous and changing priorities, and or resources to achieve project goals.

**Problem Solving**
- Ability to diagnose technical problems such as delays, mal

  • Intermediate Application Support Analyst

    4 weeks ago

    Regina, Canada SaskJobs Full time

    Intermediate Application Support AnalystPlease apply online at: www.ehealthsask.ca. Note: Emailed applications will not be accepted.Contact Name:Recruitment TeamDescriptionWho is eHealth?eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. A large and complex organization,...

  • Senior Project Analyst

    12 hours ago

    Regina, Canada This is an IT support group Full time

    p>On behalf of our client, Procom is seeking an Int/Sr Project Analyst for a 12-month contract in Regina SK.Intermediate/Senior Project Analyst Job DetailsProject Analyst(s) with a minimum skill level of intermediate up to senior skill level are required. The Project Analyst(s) will functionally report to the Director, Enterprise Project Management Office...

  • Intermediate Application Support Analyst

    3 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina SK**Salary Range**: $38.878 - $47.318 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Why eHealth?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector,...

  • Application Support Analyst

    5 months ago

    Regina, Canada Visionpool Business Services Full time

    Visionpool Business Services is hiring a REMOTE Application Support Analyst. **Description of duties**: - provide second level support for incidents originating operations and other business teams. - monitor the incoming incident queue and work with multiple support and development team members to resolve the issue in a timely fashion. - provide analysis...

  • SR Application Support Analyst with AMANDA Application for a Municipal client

    1 month ago

    Regina, Canada S I Systems Full time

    SR Application Support Analyst with AMANDA Application for a Municipal client Job Type: Contract Positions to fill: 1 Job End Date: Feb 28, 2025 Pay Rate: Hourly: Negotiable Job ID: 140997 Our client is seeking a SR Application Support Analyst with AMANDA Application for a Municipal clientDuration: Initial 3-month contract with potential for...

  • Intermediate Business Analyst

    3 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Expression of Interest for SGEU Term less than 9 months**Location(s)**: SK-Rgna-Regina**Salary Range**: $38.878 - $47.318 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Why eHealth?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT...

  • Intermediate Business Analyst

    5 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina**Salary Range**: $38.878 - $47.318 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Why eHealth?** We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we...

  • Application Security Analyst

    5 months ago

    Regina, Canada Vtech Solution Inc Full time

    **Job Title**:Application Security Analyst** **Location: Onsite in Regina, SK** **Duration: 12 Month Contract With the possibility to extension** **Position Overview**: The duties of the resource will include, but are not necessarily limited to: - Responsible for security testing of web services and APIs. - Performance of code reviews on code developed...

  • Application Security Analyst

    5 months ago

    Regina, Canada Charter Telecom Full time

    **Position Title: Application Security Analyst** **Location: Regina, SK** **Our Company**: Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter's mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions,...

  • Senior Application Developer

    3 weeks ago

    Regina, Saskatchewan, Canada Federated Co-operatives Limited Full time

    About the Role:Federated Co-operatives Limited seeks a highly skilled Programmer Analyst to join our CRC Applications Team.As a key member of this team, you will work closely with senior members to build, acquire, maintain, and support solutions that meet organizational requirements.You will provide technical support for various applications used by diverse...

  • Support Analyst

    1 month ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job SummaryThe Government of Saskatchewan is seeking a highly motivated and innovative Support Analyst to join our IT Services and Support Branch. As a Support Analyst, you will be responsible for providing first-level business system support to frontline users of the Linkin system. This is a two-year term position that offers a dynamic and challenging work...

  • Junior Application Support Analyst

    3 months ago

    Regina, Canada eHealth Saskatchewan Full time

    **Employment Type**: Permanent Full-time**Location(s)**: SK-Rgna-Regina**Salary Range**: $35.652 - $43.400 Hourly**Salary Supplement**: included in hourly salary range (in-scope)**Who is eHealth Saskatchewan?** eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our...

  • IT Support Analyst

    6 months ago

    Regina, Canada Luther College Full time

    **IT Support Analyst**: **Description of Duties** Reporting to the Technical Support Coordinator (located at Luther College High School) and under the general supervision of the Director of Finance, the IT Support Analyst is responsible for the efficient operation of technical systems necessary for building and occupant safety, security, and communications....

  • Software Development Analyst

    1 month ago

    Regina, Saskatchewan, Canada Federated Co-operatives Limited Full time

    Key Responsibilities:As a Programmer Analyst, you will collaborate with senior team members and other departments to design, develop, and maintain software solutions that meet organizational needs.Key Accountabilities:Support the daily use of various applications for diverse user groups.Work with senior analysts to develop, test, and implement application...

  • Technical Support Lead

    1 week ago

    Regina, Saskatchewan, Canada KAYA TECHNOLOGIES LTD. Full time

    We are seeking an experienced Technical Support Lead to join our team at KAYA TECHNOLOGIES LTD. This role requires a high level of technical expertise, excellent communication skills, and the ability to lead a team.About the RoleThe Technical Support Lead will be responsible for leading a team of technical support analysts, providing technical guidance and...

  • Technical Analyst

    4 weeks ago

    Regina, Saskatchewan, Canada Farm Credit Canada Full time

    At Farm Credit Canada, we are seeking a skilled Technical Analyst to join our Microsoft 365 support team. Key Responsibilities:As a Technical Analyst, you will be responsible for assisting with the onboarding of new technologies and performing general operational tasks to maintain a healthy product environment. Your primary responsibilities will include...

  • IT Support Specialist

    3 weeks ago

    Regina, Saskatchewan, Canada Government of Saskatchewan Full time

    Job Summary:The Government of Saskatchewan is seeking a highly motivated Technical Support Professional to join our team as a Linkin System Analyst. This is a challenging and dynamic role that requires a customer-focused individual with strong analytical and problem-solving skills.About the Role:As a Linkin System Analyst, you will be responsible for...

  • Senior Infrastructure Analyst/Test Environment Management Specialist to support integration qua[...]

    3 weeks ago

    Regina, Canada S I Systems Full time

    Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities. Job Type: Permanent Positions to fill: 1 Job End Date: Nov 25, 2024 Job ID: 141222 Our Financial Services Client is seeking a Senior Infrastructure Analyst/Test Environment Management Specialist to support integration...

  • Intermediate Groundwater Modelling Specialist

    6 months ago

    Regina, Canada Montrose Environmental Group Full time

    Intermediate Groundwater Modelling Specialist OUR PURPOSE At Matrix Solutions we collaborate across services, disciplines, and geographies to solve environmental challenges together – motivated to do better for our clients, each other, and the communities where we live and work. We deliver responsive, locally connected, and scalable solutions to...

  • Programmer Analyst

    3 months ago

    Regina, Canada Federated Co-operatives Limited Full time

    What you’ll do : You will assist senior members of the CRC Applications Team in conjunction with other appropriate departments to build, acquire, maintain, and support solutions that support organizational requirements. You will support the daily usage of various applications for a diverse set of user groups. You will work with the direction of the...