Lead ERP Application Specialist

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 38339

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Technology Services Delivery

**Work Location**:Metro Hall, 55 John Street

**Job Type & Duration**:Full-time, Temporary (24 months) vacancy

**Salary**:$101,900 - $131,222

**Shift Information**: Monday to Friday, 35 hours per week per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 09-JUN-2023 to 23-JUN-2023

Reporting to the SAP Senior Enterprise Technical lead (Development, Integration & Quality Assurance), the Lead ERP Application Specialist (SAP Integration and Development) will provide technical development and integration leadership to the City's Financial Systems Transformation Project (FSTP). This role is critical to driving technical, strategic direction for the S4/HANA implementation and provides leadership to the developing and integration team that will support the project. This SAP position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders.

**Major Responsibilities**:
The primary responsibilities of this position include, but are not limited to:

- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Plans and implements upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units.
- Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures.
- Prepares and manages Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI) and participates in the evaluation and selection of technical solutions.
- Provides resource support for other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems.
- Plans and develops short and long term work packages.
- Participates, investigates and coordinates the response to the annual internal and external audit and ensures compliance with audit complaint processes.
- Develops and submits performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
- Prepares work estimates, status reports as required for sponsors, managers and/or senior management team.
- Plans, establishes priorities, monitors and adjusts work to accomplish goals impacting the City's divisions including projects that affect the City's operation, Agencies, Boards and Commissions as required through new implementations or upgrades.
- Establishes corporate standards and maintains the Enterprise Applications Systems.
- Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
- Ensures integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
- Manages and provides solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
- Participates on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
- Coordinates the unit's operations related to Enterprise Applications Systems maintenance.
- Advises Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
- Leads initiative to gather and decipher the business needs and identifies solutions by working with business and the technology areas to gather requirements for development and management.
- Oversees the analysis, validates and the documentation of business and system requirements.
- Conducts and leads the workshops to formalize designs. Modifies and creates business processes that will be used to implement the business transformation solutions, thorough review of research and fact-finding combined with understanding of applicable business processes, systems, and industry requirements.

**Key Qualifications**:

- Post-secondary education in a related field, or the appro

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