ERP Application Specialist

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 34165

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Technology Services Delivery

**Work Location**:METRO HALL, 55 John St.

**Job Type & Duration**: Temporary (10 month) Vacancy

**Salary**: $86,500.00- $108,459.00

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 02-Mar-2023 to 16-Mar-2023

As a member of the SAP Solution Planning & Delivery team, the
**ERP Application Specialist (SAP HCM Module)** will co-ordinate Enterprise Applications Systems projects and operations by supporting the planning, developing and implementation of Enterprise Applications Solutions.

**Major Responsibilities**:
Your primary responsibilities as an
**ERP Application Specialist**
**(SAP HCM Module) **include, but are not limited to:

- Implement detailed plans and recommend policies/procedures regarding program specific requirements.
- Supervise, motivates and train assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Analyzes and revises system configuration pertaining ESS/MSS, Portal, in accordance with approved solution. prepares business blueprints and process documents, identifying system solutions, training requirements and testing scenarios
- Contribute to the planning and implementing of upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units
- Assists with development of project plans (resource and system requirements, establishment of timelines, identifications of risks) e.g. implementation of new collective agreements, arbitration awards, SAP Support Stacks, etc
- Prepare documentation detailing the processes followed in the Enterprise Applications Systems and assist in the establishment of policies and procedures for these processes.
- Monitor and administer Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI).
- Provide suggestion and advice to management on emerging technology trends and guidance on various Enterprise Applications Systems technology roadmaps.
- Assist other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems Solutions.
- Participate in the planning and developing of short and long term work packages.
- Participate in annual internal and external audit.
- Analyze the performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitor customer service feedback as appropriate.
- Provide analysis and input into the work estimates, status reports as required for sponsors, managers and/or senior management team.
- Provide support to implement Enterprise Applications in City's divisions and include projects that affect the entire City operation as well as specific Agencies, Boards and Commissions as required through new implementations or upgrades.
- Ensure corporate standards are maintained in the Enterprise Applications Systems.
- Develop and maintain professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
- Provide support in finding solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
- Participate on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
- Provide support in the unit’s operations related to Enterprise Applications Systems maintenance.
- Provide support and advise to Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
- Ensure integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
- Analyze the business needs and identifies best practices by analysis, validation and documentation of the business and system requirements.
- Organize and assist in workshop creation to formalize designs, modifies and creates business processes that will be used to implement the business transformation solutions.

***

**Key Qualifications**:
**ERP Application Specialist (SAP HCM Module) **should describe your qualifications as they relate to:

- University degree in Computer Science or a

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