ERP Application Specialist

3 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 40152

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Technology Services Delivery

**Work Location**:Metro Hall, 55 John Street, Toronto, ON

**Job Type & Duration**:Full-time, Temporary Vacancy, 24 months

**Salary**:$86,500.00-$108,459.00, Wage Grade 6.0

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 1-Feb-2024 to 15-Feb-2024

Reporting to the Lead ERP Application Specialist (Development and Integration), the ERP Application Specialist (SAP Integration and Development) will provide expertise in the analysis, design, development, implementation, and sustainment of SAP solutions. This is also an exciting opportunity for you to contribute to the development of integrated SAP solutions using SAP best practices. This SAP position is required to provide next-generation SAP technologies necessary for delivering the FSTP project, working closely with business clients and stakeholders

**Major Responsibilities**:
The primary responsibilities of this position include, but are not limited to
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Contributes to the planning and implementing of upgrades, new releases, new functionality and deployment of Enterprise Applications Systems to new business units.
- Prepares documentation detailing the processes followed in the Enterprise Applications Systems and assists in the establishment of policies and procedures for these processes.
- Monitors and administers Business Cases, Requests for Proposal (RFP), Requests for Quotation (RFQ), and Requests for Information (RFI).
- Provides suggestions and advice to management on emerging technology trends and guidance on various Enterprise Applications Systems technology roadmaps.
- Assists other areas of the City including Agencies, Boards and Commissions in their implementation of Enterprise Applications Systems Solutions.
- Participates in the planning and developing of short and long term work packages.
- Participates in annual internal and external audit.
- Analyzes the performance indicators and standards for the section to measure operational effectiveness, customer satisfaction and to establish employee objectives. Monitors customer service feedback as appropriate.
- Provides analysis and input into the work estimates, status reports as required for sponsors, managers and/or senior management team.
- Provides support to implement Enterprise Applications in City's divisions and include projects that affect the entire City operation as well as specific Agencies, Boards and Commissions as required through new implementations or upgrades.
- Ensures corporate standards are maintained in the Enterprise Applications Systems.
- Develops and maintains professional relationships with division personnel by providing advice and guidance on the use of the Enterprise Applications Systems.
- Provides support in finding solutions to issues/barriers identified in the operations of the Enterprise Applications Systems.
- Participates on project teams that require technical expertise and leadership in areas involving Enterprise Applications Systems.
- Provides support in the unit's operations related to Enterprise Applications Systems maintenance.
- Provides support and advises to Divisions, City Agencies, Boards and Commissions on various issues related to Enterprise Applications Systems.
- Ensures integrity and security of City's confidential data, records, reports and sensitive information in accordance with corporate policy and SAP standards.
- Analyzes the business needs and identifies best practices by analysis, validation and documentation of the business and system requirements.
- Organizes and assists in workshop creation to formalize designs, modifies and creates business processes that will be used to implement the business transformation solutions.

**Key Qualifications**:

- Post-secondary education in computer science, or the approved equivalent combination of education and/or experience
- Extensive experience in ABAP Development (including ABAP Objects). ABAP certification preferred
- Extensive experience with SAP ECC and or S/4 HANA integration and development
- Experience with



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