Front Desk Receptionist

2 weeks ago

York, Canada Scooby Groom Canada Full time

Receptionist - Dog Grooming Salon

We are currently seeking a dedicated and passionate individual to join our team as a Receptionist at our dog grooming salon. If you have a love for animals, excellent customer service skills, and a knack for organization, this could be the perfect opportunity for you

**Responsibilities**:

- Greet and welcome clients and their pets with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and provide accurate information to clients
- Assist with administrative tasks such as managing client records, handling payments, and maintaining a tidy reception area
- Collaborate with groomers, veterinarians, and other staff members to ensure a seamless and enjoyable experience for clients and their pets
- Demonstrate a genuine passion for animals and provide exceptional customer service to pet owners
- Maintain a high level of professionalism and confidentiality in handling client information

**Requirements**:

- Passion for animals and a genuine love for pets
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Availability for full-time work, including holidays, Saturdays, and Sundays
- Previous experience in a customer service or receptionist role is preferred, but not required
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

In addition to the above qualifications, we are looking for a receptionist who presents themselves professionally and takes pride in their appearance. While we value diversity and adhere to equal opportunity employment, we believe that a well-groomed and presentable appearance contributes to creating a positive and welcoming atmosphere for our clients and their pets.

We offer a positive and supportive work environment where you can grow your skills and make a difference in the lives of pets and their owners. If you are a team player with a passion for animals, exceptional customer service skills, and take pride in your appearance, we would love to hear from you

Please note: We are an equal opportunity employer and do not discriminate based on age, gender, race, or any other protected characteristic. We value diversity and inclusion inScooby Groom Canada is a small business in York, ON M6M 0B3. We are professional, agile, and fast-paced.

Our work environment includes:

- Growth opportunities

Front Desk Receptionist

**Duties**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Check-in patients, verify insurance information, and collect co-pays
- Maintain patient records and update necessary information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle incoming and outgoing mail and packages
- Provide excellent customer service to ensure patient satisfaction

**Requirements**:

- Previous experience as a front desk receptionist or in a similar role preferred
- Knowledge of medical office procedures and terminology is a plus
- Proficient in using Google Suite (Gmail, Google Docs, Google Sheets)
- Strong communication skills, both verbal and written
- Excellent organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in data entry and record keeping
- Ability to maintain confidentiality of patient information
- Friendly and professional demeanor

**Job Types**: Full-time, Permanent, Internship / Co-op
Contract length: 12 months

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Company events

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Commission pay
- Signing bonus

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- Spanish (preferred)

Work Location: In person

Application deadline: 2023-12-24
Expected start date: 2023-12-24

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