Receptionist - Nautical Activities

1 month ago

PointeClaire, Canada Ville de Pointe Claire Full time

Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

**Description**:
Reporting to the Assistant Manager - Nautical Activities, the receptionist provides customer service to users and the public, and ensures that all activities run smoothly.

**Departmental mission**:
The mission of the Culture, Sports, Leisure and Community Development Department is to improve quality of life by promoting accessibility, participation, and integration of all citizens through the provision of excellent community, cultural, sports and recreational facilities, activities, and services.

**General responsibilities and goals**:
**The jobholder’s main responsibilities are as follows**:

- Welcomes members and participants and answers their questions;
- Takes messages and receives comments, forwarding them to the appropriate person, when necessary;
- Answers questions about activities offered by Nautical Activities and the Canoe-Kayak Club (rentals, sailing, dragon boat, camps, canoeing/kayaking);
- Knows the program types, fees and activity schedule;
- Posts information for members or employees, as needed, on one of the bulletin boards;
- Keeps a log of canoe, kayak and sailing equipment checkouts and returns;
- Keeps a log of rentals and completes registrations, when necessary;
- Prints documents as needed;
- Ensures that activities run smoothly and safely. Notifies their manager and other departments (e.g. Public Security, fire, ambulance, police) when something goes wrong (power outage, violence, theft, damage, injury, etc.);
- Administers first aid when required;
- Hands out and takes registration forms for Club activities;
- Counts the petty cash.

**Job requirements**:
**The position also has the following requirements**:

- Bilingualism (spoken and written French and English);
- Ability to communicate with the public.

**Assets**:

- Pleasure Craft Operators Card;
- Valid certificate from a first-aid course recognized by the City of Pointe-Claire;
- Knowledge of LUDIK, Word and Excel.

**Schedule**:
Variable (approximately 5 to 25 hours per week) - April to October 2023
The schedule will depend on the trainings, the competitions and club activities.

**Footnote**:

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