Dealer Relations Specialist
6 months ago
Temporary position 1 year / Hybrid /_
Industrial Alliance, Dealer Services is Canada's leading distributor of group life and disability insurance and after-sales products for the automotive, heavy truck and recreational vehicle markets, and the fourth largest provider of life and health insurance in Canada.
Under the supervision of the Assistant Manager, Retailer Support, the Dealer Relations Specialist will use his/her customer service expertise and in-depth knowledge of the automotive sector to bring fresh perspectives to some established solutions.
**What we're looking for**
- Relevant experience in general administration, preferably in a call center or automotive environment
- Excellent command of French and English, as the person will be required to communicate daily verbally and in writing with partners in car dealerships across Canada, in addition to consulting and drafting documentation in both languages
- Proficiency in various software programs, in particular Excel, as well as knowledge of the Genesys system: inbound call management (an asset)
- Autonomy, structure and ability to work as part of a team
**What we offer**
- The possibility of teleworking
- Flexible management allowing you to be autonomous in your duties
- A stimulating and collaborative work environment
A career at iA Dealer Services means working in a stimulating environment that encourages development, where everyone plays an important role in the company's success.
**Company Overview**:
**About**:
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.
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