Regional Retail Manager

4 weeks ago

Toronto, Canada Lindt & Sprungli Full time

Reporting to the Senior Manager, D2C Operations & Communications, the Regional Retail Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. This person will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking great strides to ensure an exceptional customer and employee experience at Lindt Retail Shops by providing a high level of leadership, support and direction to the Retail Store Management Teams.

**Responsibilities**:
Achieving Sales & Profitability Targets
- Develop and implement a Region Specific plan to achieve sales & profitability targets
- Holds self, and team, to high standards of achieving results; coach & motivate teams on performance, providing regular recognition of contributions to Lindt Retail’s performance
- Analyze data regularly, deliver clear conclusions and actions to a diverse audience of senior leaders, peers and subordinates; provides executive business updates quarterly
- Actively advocate for all Lindt Retail sales formats, contributing to maximizing business potential for all of D2C
- Oversee the implementation of merchandising initiatives and promotional activity to directive at the stores while maintaining brand presentation standards and increasing brand equity
- Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
- Review and analyze the top sellers & sell through reporting to support stores and cross functional teams with analysis and suggestions in order to contribute to increased sales in the stores

Operational Excellence
- Ensure the operational activities of Retail Shops in the specified region are implemented to expectation, including Administration, Operational Processes, Health & Safety
- Act as a resource to existing Retail Store Managers in the region for matters related to product information, merchandising standards, operations guidelines, inventory control practices
- Ensure in-store execution is consistent in standards on company process, policies, procedures, merchandising principles, selling strategies and position responsibilities.
- Support activities related to new store openings, renovations, and store closures; assume leadership of store opening/closing process during Store Setup process, partnering with partners in merchandising, training and operations
- Provide regular feedback, and collaborate with cross functional partners to overcome business impacting challenges
- Continuously seek opportunities to improve processes & efficiencies for Retail Store teams, as well as cross functional teams; ensure compliance with all laws and regulations in the areas of health, safety, labour and employment, as well as any applicable company policies, guidelines, and procedures; communicate all pertinent Company information to Stores

Leadership, Development, & Performance Management
- Develop & implement plans for recruitment & retention of High Calibre leaders, ensuring role vacancies never exceed 3 weeks for key roles
- Train, coach, develop, motivate and inspire Retail teams to ensure high level of engagement - which includes providing a safe, healthy inclusive work environment
- Assist in identifying and development of high potential in-store talent, seeking opportunities for internal advancement
- Establish internal and external succession plans
- Drive accountability with the store management team on sales goals and budget management to achieve plan with regular reviews of the P&L and appropriately managing costs (payroll, supplies, maintenance etc.)
- Seek and provide regular feedback and coaching to Store Management teams on behaviors
- Partner with Recruitment, providing regular feedback on market conditions, and collaborating to achieve hiring & retention goals
- Coach and address with urgency performance concerns within region; partner with HR on employee relations matters
- Seek opportunity for self leadership development

**Qualifications**:

- 5 years retail management experience; previous experience managing locations in a multi-unit environment is a strong asset
- Post-secondary education in hospitality, retail or related discipline
- Excellent communication skills with the proven ability to lead diverse teams to deliver tangible results
- Motivated, and passionate about creating a customer centric culture of excellence
- Excellent interpersonal, communication and people management skills
- Ability to establish and maintain trust and support of management and colleagues
- Ability to work with mínimal supervision.
- Ability to lead teams remotely, ensuring consistency in execution
- Ability to analyze data, including P&L statements
- Excellent attention to detail, organizational and multi-tasking skills.
- Computer literacy in Microsoft, Excel and Outlook.
- Knowledge of POS system
- Experience in merchandising and

  • Regional Retail Manager

    3 weeks ago

    Toronto, Canada Lindt Retail Management Full time

    Reporting to the Director, Retail Stores, the Regional Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. The Regional Manager will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking...

  • Regional Sales Manager

    1 week ago

    Greater Toronto Area, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Regional Retail Manager

    4 weeks ago

    Greater Toronto Area, Canada The Nooks Canada Full time

    The Nooks is expanding, and we are looking to hire Regional Retail Manager to oversee our Ontario store locations. The Regional Retail Manager provides leadership, support, and accountability for select Retail Store Managers. Responsible for managing multiple priorities, the supervision and development of a team of Store Managers and Supervisors, creating...

  • Enterprise Regional Sales Manager

    4 weeks ago

    Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Regional Manager Multi-unit Retail

    2 weeks ago

    Toronto, Canada Chad Management Group Full time

    Full Time Regional Manager Multi-Unit Retail Job Description **Responsibilities**: - Oversee the day-to-day operations of multiple retail locations - Manage staff, including hiring, firing, and training Qualifications:

  • Regional Lead

    3 weeks ago

    Greater Toronto Area, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Strategic Retail Partners | Remote Sales Consultant

    4 weeks ago

    toronto, Canada Strategic Retail Partners Full time

    Are you a skilled communicator with a passion for Sales? Do you enjoy providing excellent customer support and service? Are you interested in playing a pivotal role in our Sales team? Join Strategic Retail Partners as a Territory Sales Representative - Downtown Toronto, Canada ! Driven by our mission to exceed expectations through passion, performance and...

  • Retail Cannabis Assistant Store Manager

    4 weeks ago

    Toronto, Canada Growers Retail Full time

    **RETAIL CANNABIS STORE ASSISTANT MANAGER** **Location: 1239 Bloor Street West, Toronto, ON** Other Store Locations: 1021 Pape Avenue, Toronto, ON 2002 Lawrence Avenue East, Toronto, ON 821 Brimley Road, Toronto, ON 970 The Queensway, Toronto, ON 492 Parliament Street, Toronto ON 2620 Danforth Avenue, Toronto ON 225 George Street North, Peterborough...

  • Retail Cannabis Assistant Store Manager

    2 weeks ago

    Toronto, Canada Growers Retail Full time

    **RETAIL CANNABIS STORE ASSISTANT MANAGER** **Location: 1239 Bloor Street West, Toronto, ON** Other Store Locations: 1021 Pape Avenue, Toronto, ON 2002 Lawrence Avenue East, Toronto, ON 821 Brimley Road, Toronto, ON 970 The Queensway, Toronto, ON 492 Parliament Street, Toronto ON 2620 Danforth Avenue, Toronto ON 225 George Street North, Peterborough...

  • Regional Operations Manager

    2 days ago

    Toronto, Ontario, Canada Mosaic North America Full time

    At Mosaic North America, we are seeking a highly skilled Regional Operations Manager to join our team. This role will be instrumental in the successful planning, training, and execution of national retail sampling events.You will be responsible for managing a team of 4 regional coordinators, developing and delivering launch and ongoing training sessions, and...

  • Regional Sales Manager

    19 hours ago

    Toronto, Canada JD Sports Canada Full time

    Department: Retail Location: Vancouver, BC (Remote with frequent travel within British Columbia and travel to the head office) Job Type: Full-time, Permanent Salary: 90-110k The Team JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal...

  • Regional Manager- Canada

    4 weeks ago

    Toronto, Canada Headkount Full time

    **Description**: The Regional Manager will be responsible for leading and managing daily field operations to achieve business goals. Duties include leading freelance and employee staff, setting performance objectives, evaluating and optimizing performance, preparing and delivering touch bases, performance evaluations, and documentation, actively recruiting,...

  • Regional Coach/regional Manager

    4 days ago

    Toronto, Canada FYidoctors Full time

    Reporting to the Senior Director of Eastern Canada, the Regional Coach/Regional Manager will be responsible to oversee, provide leadership and coaching to a group of optometry practices, in Toronto and surrounding areas. **What Will You Be Doing?** - Contributing to consistent, high quality patient experiences in a multi-unit, cross-functional environment...

  • Regional Sales Manager

    10 hours ago

    Toronto, Canada JD Sports Canada Full time

    Department:Retail Location:Vancouver, BC (Remote with frequent travel within British Columbia and travel to the head office) Job Type:Full-time, Permanent Salary:90-110kThe Team JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of...

  • Regional Sales Manager

    14 hours ago

    Toronto, Canada JD Sports Canada Full time

    Department:Retail Location:Vancouver, BC (Remote with frequent travel within British Columbia and travel to the head office) Job Type:Full-time, Permanent Salary:90-110kThe Team JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of...

  • Retail/salon Regional Manager

    3 weeks ago

    Toronto, Canada THE TEN SPOT (Head Office) Full time

    the retail/salons regional manager is responsible for overseeing the operational components of our franchised beauty bars, including location financial performance, protocol compliance and overall success. the retail/salons regional manager is required to build strong relationships with franchise partners and drive results through influence which maximizes...

  • Regional Manager

    2 weeks ago

    Greater Toronto Area, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's leading car and truck accessory retailer and distributor for both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 44 stores across Canada. We are currently seeking a Regional Manager for our business in the Greater Toronto Area. The Regional Manager will be required to...

  • Regional Retail Operations Lead

    1 week ago

    Toronto, Ontario, Canada HEYTEA Full time

    Job SummaryThis role is focused on driving operational excellence across multiple stores within a designated region. The ideal candidate will have a strong background in operations management, leadership, and people development. Key responsibilities include executing company store expansion goals, ensuring regional standards alignment, and improving store...

  • Retail Marketing Manager

    2 weeks ago

    Toronto, Canada Lindt & Sprungli Full time

    Reporting to the Senior Manager, Activations and Experience, the Retail Marketing Manager will support the Retail Marketing team in the development and execution of all Lindt Chocolate Shop strategies that drive traffic, increase sales conversion and create loyalty with consumers. The individual is responsible for developing insights, finding growth...

  • Regional Sales Manager

    1 week ago

    Toronto, Canada Lactalis Canada Full time

    Job Title: Regional Sales Manager, Ontario Location: Toronto (Etobicoke) About Us: Welcome to Lactalis Canada – where we take pride in being recognized as one of 2025 GTA's Top Employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy brands such as...