Regional Retail Manager

7 months ago

Toronto, Canada Lindt & Sprungli Full time

Reporting to the Senior Manager, D2C Operations & Communications, the Regional Retail Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. This person will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking great strides to ensure an exceptional customer and employee experience at Lindt Retail Shops by providing a high level of leadership, support and direction to the Retail Store Management Teams.

**Responsibilities**:
Achieving Sales & Profitability Targets
- Develop and implement a Region Specific plan to achieve sales & profitability targets
- Holds self, and team, to high standards of achieving results; coach & motivate teams on performance, providing regular recognition of contributions to Lindt Retail’s performance
- Analyze data regularly, deliver clear conclusions and actions to a diverse audience of senior leaders, peers and subordinates; provides executive business updates quarterly
- Actively advocate for all Lindt Retail sales formats, contributing to maximizing business potential for all of D2C
- Oversee the implementation of merchandising initiatives and promotional activity to directive at the stores while maintaining brand presentation standards and increasing brand equity
- Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
- Review and analyze the top sellers & sell through reporting to support stores and cross functional teams with analysis and suggestions in order to contribute to increased sales in the stores

Operational Excellence
- Ensure the operational activities of Retail Shops in the specified region are implemented to expectation, including Administration, Operational Processes, Health & Safety
- Act as a resource to existing Retail Store Managers in the region for matters related to product information, merchandising standards, operations guidelines, inventory control practices
- Ensure in-store execution is consistent in standards on company process, policies, procedures, merchandising principles, selling strategies and position responsibilities.
- Support activities related to new store openings, renovations, and store closures; assume leadership of store opening/closing process during Store Setup process, partnering with partners in merchandising, training and operations
- Provide regular feedback, and collaborate with cross functional partners to overcome business impacting challenges
- Continuously seek opportunities to improve processes & efficiencies for Retail Store teams, as well as cross functional teams; ensure compliance with all laws and regulations in the areas of health, safety, labour and employment, as well as any applicable company policies, guidelines, and procedures; communicate all pertinent Company information to Stores

Leadership, Development, & Performance Management
- Develop & implement plans for recruitment & retention of High Calibre leaders, ensuring role vacancies never exceed 3 weeks for key roles
- Train, coach, develop, motivate and inspire Retail teams to ensure high level of engagement - which includes providing a safe, healthy inclusive work environment
- Assist in identifying and development of high potential in-store talent, seeking opportunities for internal advancement
- Establish internal and external succession plans
- Drive accountability with the store management team on sales goals and budget management to achieve plan with regular reviews of the P&L and appropriately managing costs (payroll, supplies, maintenance etc.)
- Seek and provide regular feedback and coaching to Store Management teams on behaviors
- Partner with Recruitment, providing regular feedback on market conditions, and collaborating to achieve hiring & retention goals
- Coach and address with urgency performance concerns within region; partner with HR on employee relations matters
- Seek opportunity for self leadership development

**Qualifications**:

- 5 years retail management experience; previous experience managing locations in a multi-unit environment is a strong asset
- Post-secondary education in hospitality, retail or related discipline
- Excellent communication skills with the proven ability to lead diverse teams to deliver tangible results
- Motivated, and passionate about creating a customer centric culture of excellence
- Excellent interpersonal, communication and people management skills
- Ability to establish and maintain trust and support of management and colleagues
- Ability to work with mínimal supervision.
- Ability to lead teams remotely, ensuring consistency in execution
- Ability to analyze data, including P&L statements
- Excellent attention to detail, organizational and multi-tasking skills.
- Computer literacy in Microsoft, Excel and Outlook.
- Knowledge of POS system
- Experience in merchandising and

  • Regional Retail Manager

    7 months ago

    Toronto, Canada Lindt Retail Management Full time

    Reporting to the Director, Retail Stores, the Regional Manager is responsible for achieving the sales & store profitability targets for the Lindt Canada Retail Chocolate Shops within a specific region, consisting of multiple stores. The Regional Manager will be a highly influential Brand Ambassador for Lindt Canada, with strong motivational skills, taking...

  • Enterprise Regional Sales Manager

    7 months ago

    Toronto, Canada Radware Bot Manager Full time

    Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

  • Regional Lead

    4 months ago

    Greater Toronto Area, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Regional Manager Multi-unit Retail

    8 months ago

    Toronto, Canada Chad Management Group Full time

    Full Time Regional Manager Multi-Unit Retail Job Description **Responsibilities**: - Oversee the day-to-day operations of multiple retail locations - Manage staff, including hiring, firing, and training Qualifications:

  • Regional Beauty Retail Operations Manager

    1 week ago

    Toronto, Ontario, Canada Charlotte Tilbury Full time

    Job DescriptionWe are seeking a highly skilled Regional Beauty Retail Operations Manager to join our team in Toronto, Canada.Company OverviewCharlotte Tilbury is a global luxury beauty company known for its high-end cosmetics and skincare products. We are dedicated to providing exceptional customer service and creating a unique brand experience.Job...

  • Regional Manager- Canada

    7 months ago

    Toronto, Canada Headkount Full time

    **Description**: The Regional Manager will be responsible for leading and managing daily field operations to achieve business goals. Duties include leading freelance and employee staff, setting performance objectives, evaluating and optimizing performance, preparing and delivering touch bases, performance evaluations, and documentation, actively recruiting,...

  • Regional Coach/regional Manager

    7 months ago

    Toronto, Canada FYidoctors Full time

    Reporting to the Senior Director of Eastern Canada, the Regional Coach/Regional Manager will be responsible to oversee, provide leadership and coaching to a group of optometry practices, in Toronto and surrounding areas. **What Will You Be Doing?** - Contributing to consistent, high quality patient experiences in a multi-unit, cross-functional environment...

  • Regional Manager

    6 months ago

    Greater Toronto Area, Canada Action Car and Truck Accessories Inc. Full time

    Action Car and Truck Accessories is Canada's leading car and truck accessory retailer and distributor for both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 44 stores across Canada. We are currently seeking a Regional Manager for our business in the Greater Toronto Area. The Regional Manager will be required to...

  • Regional Manager

    3 months ago

    Toronto, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Regional Sales Manager

    6 months ago

    Toronto, Canada Yoone International Technology Co.,Limited Full time

    The Regional Sales Manager is responsible for the day-to-day operations of the company's sales functions within a region. The sales manager will be responsible for the development, implementation, and execution of strategic initiatives to increase market share, customer retention, and revenue. The sales manager will also be responsible for the development of...

  • Regional Manager, Ontario

    6 months ago

    Greater Toronto Area, Canada Action Car and Truck Accessories Full time

    Action Car and Truck Accessories is Canada's leading car and truck accessory retailer and distributor for both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 44 stores across Canada. We are currently seeking a Regional Manager for our business in the Greater Toronto Area. The Regional Manager will be required to...

  • Regional Operations Manager

    6 months ago

    Toronto, Canada bluboho Full time

    **location**: Toronto **availability**: Full Time *must be available weekends **positions available**: 1 **commitment**: minimum 1 year bluboho is a growing community of collective creativity. we provide a space for connection, love and education, to create an unforgettable experience. we cultivate a team environment that is fun and maximizes on...

  • Regional Security Manager

    5 days ago

    Toronto, Canada BLACKBIRD SECURITY INC. Full time

    Blackbird Security Inc. is looking to hire a **Regional Security Manager** to join our team in **Toronto, ON**for the Ontario South region. ( Oversight includes areas within the GTA such Downtown Toronto, Markham, Vaughan, Scarborough, and surrounding areas) **Role Summary** As the Regional manager, you will be responsible for fully and directly supporting...

  • Regional Sales Manager

    3 months ago

    Toronto, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 9 stores in Toronto to-date and more to come! - **We are looking for...

  • Regional Sales Manager

    6 months ago

    Toronto, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 8 stores in Toronto to-date and more to come! - **We are looking for...

  • Regional Sales Manager

    7 months ago

    Toronto, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 9 stores in Toronto to-date and more to come! - **We are looking for...

  • Regional Manager

    8 months ago

    Toronto, Canada Factory Optical Full time

    **Your Mission** **Why work with us? We offer**: Opportunities for Growth - As our business continues to grow drastically, your career can too. We offer endless opportunities for learning and growth. Competitive Compensation - Our employees receive competitive salaries and great benefits - including an outstanding eyewear program! Professional...

  • Retail Operations Manager

    3 months ago

    Toronto, Canada Brunello Cucinelli Full time

    About us: "Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth " - Brunello Cucinelli Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the...

  • Manager, Regional Marketing

    3 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** You will champion the use of innovative and leading edge marketing practices, that will drive acquisition, awareness and engagement results through the execution of high profile and high impact plans while supporting the development of brand marketing strategies and communications plans for regional execution....

  • Regional Business Manager

    6 months ago

    Toronto, Canada SAEG Full time

    **About Us**: We are an innovative lifestyle brand focused on bringing the best matcha experiences to our customers. Our brand comprises two dynamic segments**:Matcha Matcha**, matcha café, and **M2**, an exciting and unique alcoholic bar program. We're looking for a talented Regional Business Manager to join our team. **Job Overview**: As the Regional...