Director, Ict Infrastructure

4 months ago

Oshawa, Canada Durham College Full time

**About Durham College**:
Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce.A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs - including six honours bachelor’s degrees and 11 apprenticeship programs - to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world. A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

**DUTIES AND RESPONSIBILITIES**:
**Managing the operations of the ICT infrastructure by**:

- Developing processes and procedures to support clients using ICT services.
- Ensuring that necessary security policies and procedures are in place to minimize the risk of security incidents.
- Ensuring adequate backup, restore and archival operations.
- Managing the data centres and relevant cloud-based solutions.

**Strategizing and Planning by**:

- Identifying, researching and analyzing various technology options and developing long range (3-5 year) technology plans.
- Planning and preparing budgets and forecasts along with the capital expenditure requirements for new infrastructure projects and continuous improvement initiatives.
- Managing RFP and other processes to select products and vendors and negotiating contracts with vendors for the acquisition of goods and services.
- Staying current with rapidly changing and complex technologies to be able to provide up-to-date technical advice to the college community, university community and/or senior management.

**Administering the ICT Infrastructure department by**:

- Identifying staffing requirements and developing recruitment, succession, retention and training plans to ensure that the department has the highly skilled ICT staff that it requires.
- Providing leadership and mentoring to staff.
- Ensuring that sound practices are followed for procurement in the department.
- Leading risk management for the ICT infrastructure function.
- Functioning as a member of the leadership team of IT Services.
- Managing the budgets.

**Managing projects by**:

- Representing the department and IT Services on project teams and/or leading project teams.
- Analyzing project requirements, developing project plans and budgets, and integrating lCT project plans with external plans as required.
- Scheduling and managing ICT resources, coordinating ICT activities with external activities and resolving conflicts with external activities so that plan objectives are met.

**Managing vendors by**:

- Participating with vendors in the assessment of technologies, tools, methodologies, etc.
- Reviewing and setting service level requirements and reporting for vendors.
- Negotiating and managing contracts with vendors for support, maintenance and other services.
- Ensuring that contractual requirements are met.

**QUALIFICATIONS**:

- A minimum of a 4-year university degree in Computer Science or related field is required
- A basic ITIL certification, and an advanced technology certification, such as networking certification are desirable.
- 10 years’ experience of IT infrastructure services in an enterprise environment
- 5 years’ management experience in the ICT infrastructure context
- 5 years’ experience in handling IT infrastructure-related budgets and overseeing IT infrastructure in a data centre and a cloud environment
- 3 years’ experience in leading and implementing enterprise ICT infrastructure strategies
- Specialization in systems administration is desirable.
- One or more advanced technology certifications (such as a networking certification) are highly desirable.
- Demonstrated ability to keep skills and knowledge up to date through professional activities and/or addit

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