Director, Planning Logistics
6 months ago
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
**Job Description**:
Position Purpose
- Reporting to the Sr. Director of Supply Chain, this self-starting, highly motivated individual is responsible for making supply chain logistics a competitive advantage for CHEP by leveraging our world class planning techniques, strong network scale, and capability to achieve service excellence for customers at a cost leadership position in the marketplace.
- Use our supply chain capability to develop an unassailable position in the marketplace by engaging with our internal and external customers to create unparalleled value for our employees, customers, and shareholders.
Scope
- Lead a team of highly skilled supply chain professionals to develop and deploy the supply chain strategic and tactical fulfilment plan, including international flows into the USA region
- In addition, this person overseas the logistics transaction execution team to ensure that delivery and collection of equipment for our customers is timely, cost effective, and optimized to drive lowest total supply chain costs
- Owns the customer experience for 5,000+ customer touch points such as order and delivery, retailer collection, critical response requirements, and the action plans to continuously improve our service excellence
- Plans accordingly to accommodate growth, customer network changes, and transport availability to meet the changing needs of the customer and the business
- Leads transport collaboration and customer engagement to create value for customers personally for large top 25 Manufacturer and Retail customers in support of Brambles “Go to Market” solutions strategy
Number of Reports
- Indirect 30
- Direct: 3
Major/Key Accountabilities
- Ensure that CHEP Canada network scale and transport buying power creates a competitive advantage for CHEP and our customers
- Manage the overall logistics transactional activity, flows, direction and spend to optimize flows and achieve lowest supply chain cost for CHEP
- Drive local strategic initiatives aligned with the global / NA business key strategic themes that deliver cost out initiatives per annum
- Engage actively with customers to lead, develop, and execute the transport collaboration JBP process to optimize shared transport flows, and create value for customers and CHEP
- Identify a suite of opportunities to embed logistics solutions within our customers’ supply chain such as green lanes, shared carriers, TPM and reverse logistics service offerings. Own the marketing, customer engagement, solution selling, business case development and executional phases for these offerings.
- Translate global best practices into Canada
- Prepare budgets, forecasts, and ensure budgeted transport costs are achieved through a series of initiatives aimed at streamlining and optimizing our logistics costs
- Drive a culture of Zero Harm and proactive incident prevention with employees
- Develop people and advance their capability with challenging assignments and career pathing
Measures
- Inventory management and position of product across network,
- Customer on-time performance, product availability, NPS (net promoter score) loyalty
- Customer collaboration metrics: Customer value creation / CHEP value creation
- Cost performance: Total transport / sales ratio, budget achievement
Authority/ Decision Making
- Making decisions collaboratively with Operations to negotiate the best Supply Chain outcome
- P&L cost responsibility for the Canadian Transport
- Working closely with CHEP USA to influence the best Americas solution
- Transportation contract management to negotiate rates and terms
- Negotiating complex 3- or 4-way contracts with customers, transporters and CHEP
- Identifying cost out and profit recovery initiatives and executing effectively
Key contacts
Internal:
- Canadian Leadership Team
- Sales, Customer Service and Retail Supply Chain teams
- North America Logistics team
- Global Logistics and Operations counterparts
- IT TMS JDA
- Legal
External:
- Customer Logistics / Transportation peers
- Senior executive Customer contacts
- Transportation providers
- 3rd Party Logistics providers
- Industry /
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