Logistics Supervisor

7 months ago

Mississauga, Canada Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._
- We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement._
- DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?_

**Summary**: Accountable for supervising the daily operations of the Logistics Department including document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards. Models and acts in accordance with our guiding principles and core values.**Typical Responsibilities**:

- Provide responsible supervision and control for all department activities.
- Develop and maintain excellent service with internal and external customers.
- Set up files for all documents and records relevant to the consolidation.
- Receive, review and process inbound documentation for an assigned base of accounts.
- Provide written quotations as requested by customers.
- Ensure Customer Profile information is entered and updated in the system.
- Manage pre-alerts daily to determine whether freight is arriving as expected.
- Follow-up with carriers to confirm arrival time and notify customer of status.
- Ensure documents reach branch within one working day of freight arrival.
- Provide training and quality management activities to assigned staff
- Conduct annual performance reviews for all staff within department.
- Address all employee performance problems promptly and directly in accordance with personnel policies.
- Performs other duties as assigned.

**Requirements**:

- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
- Ability to add, subtract, multiply and divide using units of US and/or international currency, weight, volume and distance measurements.
- Basic understanding of business financial principles including P&Ls, budgets, payroll, financial reporting and expense control.
- Demonstrated leadership ability. Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organization's and the individual's effectiveness.
- Customer focused. Ability to make customers and their needs the primary focus of one’s actions; developing and sustaining productive relationships.
- Takes actions that are consistent with available facts, constraints and probable consequences
- Ability to analyze complex problems and develop alternative solutions. Explores alternative positions to reach outcomes that gain stakeholder support and acceptance.
- Ability to model the organization’s vision and values and lead others
- Ability to plan work for self and others to ensure work is completed efficiently.
- Effectively participates in and/or supervises department projects related to assigned area of responsibility.
- Develops and uses collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas and appreciating others’ efforts. Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
- Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
- Consistently at work and on time
- Must be able to read, write and speak English fluently.

**Minimum**:

- High school diploma or GED.
- Minimum 4 years related experience.
- Minimum 1 year of supervisory or lead experience.

**Preferred**:

- Bachelor’s Degree in Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education.
- Minimum 3 years of industry experience preferred.

**Travel**:None- As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our

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