Sales and Technical Support
3 weeks ago
A strong Sales and Technical Support will be able to solve technological problems on a daily basis including doing sales responsibilities. Some of the main duties and responsibilities may perform include:
- Diagnose and perform technical issues for phones and tablets
- Keep detailed logs of client problems, solutions, and customer satisfaction
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and services
- Provides recommendations according to customer needs or preferences
- Work together with the other staff to find solutions to more complex issues
**Requirements**:
- Experiences in working in the service or retail industry is an asset
- Experience and basic knowledge on technical repairs and diagnosing is an asset
- Fresh Graduates are welcome
- Must be willing to relocate to our locations within Ontario (Ottawa and Owen Sound, ON.)
Assistance in the relocation will be available.
Training will also be provided.
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Casual dress
- Relocation assistance
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Toronto, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)
**Experience**:
- IT support (preferred)
- Sales (required)
- Technical support (required)
Licence/Certification:
- CompTIA A+ (preferred)
Work Location: In person
Expected start date: 2023-06-15
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