Adjuster (Bodily Injury)

4 months ago


Edmonton, Canada Saskatchewan Government Insurance Full time

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Out of scope

Permanent, Full time

Location: Edmonton. This role is eligible for hybrid - this means you’ll have the flexibility of working from home and in the office (in Edmonton), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full time.

Work Hours: Full time, Monday to Friday

General Accountability

Responsible for investigating, negotiating, and settling automobile bodily injury claims in accordance with the prescribed authority and identifies where the personal injury cap would apply. Majority of files are settled via telephone. Directs and monitors the investigation, negotiation, and/or settlement of clams through the use of independent adjusters when necessary.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and responsibilities may be assigned.

Claims Adjusting (60%)- Investigates bodily injury claims.- Evaluates claims and sets up adequate reserves within prescribed authority limit.- Analyzes information gathered, determines coverage, and assesses liability and damages.- Negotiates with claimants and settles within authority limits.- Maintains effective communication with experts, management, and internal and external counsel.- Directs and monitors the investigation, negotiation, and/or settlement of claims through the use of independent adjusters (when necessary due to the nature of the claim).

Customer Experience (10%)- Supports corporate culture and vision which fosters positive relationship with our insureds and third parties.- Provides timely and professional customer service.- Handles claims issues and resolutions in a proactive manner.- Engages in dialogue supporting team efficiencies and process improvements

Stakeholder Relationship (10%)- Builds and maintains positive working relationships with insureds, brokers, service providers, legal counsel, company, and industry participants.- Provides insight for auto adjusters to aid in investigation and coordination of experts.

Leadership (10%)- Actively contributes to and supports a culture of a high performing workforce.- Participates in divisional succession plans, ensuring ongoing professional and career development, and supports the development in others.- Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.- Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training, and developmental opportunities.

Corporate Management (10%)- Enables the success of programs and policies that are in alignment with corporate, strategic, and divisional strategies.- Manages risk in area of authority.- Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.

Education and experience- A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business or Health.- 1 - 3 years’ experience in adjudicating claims of varying complexity.

Knowledge, Skills and Abilities- Knowledge of the principles and practice of insurance, claims policies and procedures, and automobile insurance products.- Knowledge of Minor Injury Regulation.- Knowledge of medical terminology.- Knowledge of the legal process as it relates to bodily injury claims.- Ability to quantify loss based on medical documentation.

and we will work through your request with you. All information received will be kept confidential.

Posting Close Date:
September 22, 2024


  • Intermediate Adjuster

    4 months ago


    Edmonton, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. Out-of-Scope Permanent, Full-Time Location: Edmonton. This role is eligible for hybrid - this means you’ll have...

  • Claims Adjuster

    4 months ago


    Edmonton, Canada Peace Hills Insurance Full time

    We currently have an opening for a Bodily Injury Claims Advisor. Reporting to the Bodily Injury Claims manager, this role is based out of our Edmonton office and involves investigating, negotiation, and settling claims. More specifically, the responsibilities include the following: **Primary Duties and Responsibilities**: - Manage a portfolio of casualty...

  • Claims Advisor

    7 months ago


    Edmonton, Canada Peace Hills Insurance Full time

    We currently have two openings for a Bodily Injury Claims Advisor. Reporting to the Bodily Injury Claims manager, these roles are based out of our Edmonton office and involves investigating, negotiation, and settling claims. More specifically, the responsibilities include the following: **Primary Duties and Responsibilities**: - Manage a portfolio of...

  • Claims Adjuster

    2 weeks ago


    Edmonton, Canada T & L Adjusters Ltd. Full time

    T & L Adjusters is a full service, independent adjusting firm which has been in operation for 40 years. We handle personal and commercial line claims involving automobile, property and liability throughout Alberta. We are currently seeking a Claims Adjuster with a focus on Auto, Property Damage, Accident Benefits and Bodily Injury losses. To be successful...

  • Claims Adjuster

    1 month ago


    Edmonton, Canada T & L Adjusters Ltd. Full time

    Are you an independent adjuster looking to make a change ? Maybe you’re an adjuster looking to try the IA life. Or maybe you’re in a completely different field, and want to try something new and interesting. T & L Adjusters is a full service, independent adjusting firm which has been in operation since 1980. We handle personal and commercial line...

  • Claims Adjuster

    5 days ago


    Edmonton, Canada T & L Adjusters Ltd. Full time

    Are you an independent adjuster looking to make a change ? Maybe you’re an adjuster looking to try the IA life. Or maybe you’re in a completely different field, and want to try something new and interesting. T & L Adjusters is a full service, independent adjusting firm which has been in operation since 1980. We handle personal and commercial line...


  • Edmonton, Canada Definity Full time

    Job ID : 6593 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...


  • Edmonton, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP TEC Adjuster, Full-Time, (Edmonton AB) - ClaimsPro’s _ - Transportation, Equipment & Cargo_ - Our TEC unit is a dedicated team of experienced professionals offering specialized claims services for the Transportation, Equipment, and Cargo (TEC) industries as they pertain to Collision, Cargo, Total Loss and Salvage Valuations,...


  • Edmonton, Canada Definity Full time

    Job ID : 6610 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Legal Assistant

    7 months ago


    Edmonton, Canada Definity Financial Corporation Full time

    Job ID : 7537 Category : Strategy & Legal Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Posting Range : $42,400 - $78,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Paralegal

    2 months ago


    Edmonton, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 65059 Ministry: Treasury Board & Finance Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: December 16, 2024 Classification: Administrative Support 5 (AS5) **Salary**: $1,913.27 to $2,342.49 bi-weekly ($49,936 -...

  • Int Adjuster

    3 months ago


    Edmonton, Canada Saskatchewan Government Insurance Full time

    Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. - Intermediate Adjuster (Accident Benefits) - Out of Scope, 12 - 18 month opportunity - Work Location: Edmonton /...

  • Chiropractor

    9 months ago


    Edmonton, Canada FUEL Pain & Injury Recovery Clinic Full time

    **About us** FUEL Pain & Injury Recovery Clinic is a multi-model and interdisciplinary health and wellness clinic in Edmonton. Our treatments target the causes of pain and injury and work to restore maximum body function and balance. We are professional, agile, collaborative, and our goal is to deliver personalized, comprehensive solutions for pain and...


  • Edmonton, Canada Intact Full time

    We’re looking for a Claims Representative I, Casualty, to join our growing team! **What you'll do here**: - Investigate bodily injury claims to ensure a prompt and fair settlement. - Make independent decisions, think creatively, and be able to prioritize the key requirements needed. - Analyze documentation including medical history reports, police...

  • Special Investigator

    7 months ago


    Edmonton, Canada Peace Hills Insurance Full time

    Peace Hills Insurance is a growing Canadian insurance company specializing in property and casualty insurance. We have over200 employees with branch offices in Edmonton, Calgary, and Vancouver. We are dedicated to providing the best customer service available. Peace Hills Insurance prides itself on being a flexible, positive, and rewarding place to...


  • Edmonton, Canada Portage Mutual Insurance Full time

    This Claims Representative will use the telephone and other communication channels to gather details of losses using strong investigative techniques to bring claims to resolution. They will be familiar with DCPD Regulations and Accident Benefits claims. Automobile Injury claims handling experience is a definite asset. Loss Investigation - Review new losses...


  • Edmonton, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...


  • Edmonton, Canada Definity Full time

    **Advisor, Claims Sharing Economy**: Job ID : 5968 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline...

  • Technician

    7 months ago


    Edmonton, Canada Smart Start Canada ULC Full time

    **Job description**- Install, remove, monitoring and performing calibration on the ignition interlock devices, (training is provided as part of the position)- - Knowledge of automotive mechanics is an asset.- - Sometimes perform off site services, trouble shooting, removals and equipment retrievals. We pay millage and expenses.- - Conduct training sessions...


  • Edmonton, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...