Manager - Patient Access & Flow
7 months ago
**Req ID: 159854**
**Company: Nova Scotia Health**
**Location: Western Zone, Chipman Facility**
**Department: OPWZ Patient Flow & Shift Coordinator**
**Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)**
**Status: MGMT/NON-Union** **Management/Non Union Position**
**Posting Closing Date: 7-Jul-23**
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
**About the Opportunity**:
Reporting to the Director, the Manager, Patient Access and Flow is responsible for providing zone and operational leadership to multi-disciplinary teams within a patient-centred, collaborative practice model for patient care units, and to manage the efficient use of bed resources in the applicable health facilities throughout the Western Zone. A zonal responsibility to lead and engage stakeholders in the development, implementation and evaluation of improvement strategies to ensure efficient and effective utilization of staffing and fiscal resources.
Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, physicians’ offices, community partners, and service providers, the Zone Manager applies critical thinking to address challenges to achieve the ultimate goal of high quality, safe and cost effective services to better support the patient experience/outcome, and to better support patient flow.
**About You**:
We would love to hear from you if you have the following:
- Baccalaureate degree in nursing or equivalent experience
- Minimum 5 years' recent clinical experience in nursing
- Minimum 5 years' recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment
- Excellent oral and written communication skills
- Intermediate level computer skills (MSOffice; Patient Audit System; Business Objects Patient Flow Reporting and SharePoint)
- Experience with bed management software an asset
- Strong understanding of bed management, utilization and patient flow methodologies as they relate throughout the continuum of care
- Excellent conflict resolution skills to investigate and resolve problems
- Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making
- Understanding of continuous quality improvement tools and methodologies as it relates to system thinking as it involves public/culture, staff as clients, staff as employees, physicians, other government sectors, contracted services, etc
- Strong process knowledge and process thinking abilities
- Ability to work collaboratively with and engage others within an inter-professional practice environment
- Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
**Hours**:
- Permanent, Full-time position; 75 hours bi-weekly
**Compensation and Incentives**:
$41.48 - $55.11 hourly
**Once You've Applied**
This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
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