Dispatcher

3 weeks ago

St Thomas, Canada Dowler-Karn Full time

**ABOUT US**:
Dowler-Karn has been serving our customers in Southwestern Ontario since 1943. As part of the McDougall Energy Inc. Group, Dowler-Karn distributes energy products (propane, Esso fuels & MOBIL lubricants) to meet the needs of a broad spectrum of customers, including residential, agriculture and commercial.

Our success is driven by an uncompromising commitment to provide the highest quality customer service to each and every customer. We recognize that our employees are our most valuable resource and offer opportunities for development for personal and career growth.

**ABOUT THE OPPORTUNITY**:
**LOCATION**: St. Thomas, Ontario

**SHIFT**: 12-hour shift duration, commencing at 7 AM and concluding at 7 PM

(includes two 30-minute unpaid meal breaks);
Sunday hours 7 AM to 3:30 PM

**SCHEDULE**:Rotational Shift Pattern (2-3-2), inclusive of weekends.

Scheduled 14 days each 28-day cycle.

Includes a three-day weekend every other week.

**WHAT WE OFFER**:

- **Competitive Salary (with Shift Premium)**:

- **Overtime available - paid after 44 hours**:

- **Start with 3 weeks paid vacation**:

- **Employer paid** Health & Dental Benefits
- **Employer matched** RRSP
- Life and disability insurance
- Employee and Family Assistance Program (EFAP)
- Opportunity to achieve career growth

**WHAT YOU WILL DO**:

- Act as the primary point of contact for drivers, dispatching daily work and ensuring order fulfillment.
- Monitor the progress and execution of the work plans and adjust schedules accordingly, to minimize and prevent run-out occurrences.
- Review and verify routing and delivery information to ensure route efficiency.
- Troubleshoot and resolve issues encountered by the driver; including equipment issues, routing or scheduling issues or conflicts.
- Confirm / verify delivery appointments, reschedule and create recurring orders to increase efficiency and improve response / delivery time to customers.
- Conduct interval analysis to ensure effective and timely delivery.
- Provide feedback on day-to-day operations; immediately report safety, performance and attendance issues or successes.
- Promote adherence to relevant regulatory and safety requirements and internal standards.
- Monitor and report on propane inventory levels and assist in preparing demand forecasting.
- Answer overflow inbound calls requiring delivery or service. Participate in the after-hours on-call rotation.

**ABOUT YOU**:

- Minimum of a grade 12 diploma is required; preference is given to post-secondary education (technical certification in operations or logistics).
- Minimum of three years previous dispatch and / or service coordination experience.
- Proven customer-focused work style.
- Strong verbal and written communication skills and ability to present information to audiences.
- Intermediate computer skills including MS Office (Word / Excel); previous experience with routing or mapping technology would be an asset.
- Working knowledge of applicable provincial regulation with respect to propane and fuels activities as well as Ministry of Transportation and Employment Standards as it relates specifically to the trucking and transportation of dangerous goods. This would be beneficial but is not required.
- Safety and technical knowledge, with the ability to respond effectively to emergencies.
- Ability to multi-task with strong organization skills and flexible nature, given an environment of constant change.
- Strong interpersonal and conflict resolution skills.
- The ability to work independently in a fast-paced environment.
- Numeric ability and strong problem-solving skills.

**TO APPLY**:
Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest. Dowler-Karn, A Division of McDougall Energy, is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations, please notify us, and we will work with you to meet your needs.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Schedule:

- 12 hour shift
- Overtime

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- dispatch/service coordination: 3 years (preferred)

Application deadline: 2023-09-01

  • Dispatcher

    3 weeks ago

    St. Thomas, Ontario, Canada First Student Canada Full time

    First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.At First Student, our Dispatchers are a...

  • Dispatcher

    1 month ago

    St. Thomas, Ontario, Canada First Student Canada Full time

    First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.At First Student, our Dispatchers are a...

  • Dispatcher

    4 weeks ago

    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    **ABOUT US**: McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our...

  • Security Switchboard

    3 weeks ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION: Security Switchboard - Dispatcher** **UNIT: Security** **STATUS: Regular Part Time** **SALARY: $23.42 - $25.19** : The Security Switchboard - Dispatcher is an integral member of the Security team. This role is responsible for answering and directing incoming telephone calls and responding to emergency code calls and alarms. As well, this role...

  • Security Guard/switchboard-dispatcher

    3 weeks ago

    St. Thomas, Canada St. Thomas Elgin General Hospital Full time

    **POSITION: Security Guard/Switchboard-Dispatcher** **UNIT: Security** **STATUS: Full Time** **SALARY: Security Guard: $26.45 - $26.84; Switchboard-Dispatcher: $ 23.42 - $25.19** : The Security Guard and Switchboard-Dispatcher are integral members of the Security team. The Security Guard role provides a safe environment for our patients, staff, and...

  • Dispatcher St. Thomas Transit

    4 weeks ago

    St. Thomas, Canada Voyago Full time

    We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect. And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at...

  • Rotating Shift Dispatcher

    2 weeks ago

    St. Thomas, Canada Dowler-Karn Full time

    **ABOUT US**: Dowler-Karn has been serving our customers in Southwestern Ontario since 1943. As part of the McDougall Energy Inc. Group, Dowler-Karn distributes energy products (propane, Esso fuels & MOBIL lubricants) to meet the needs of a broad spectrum of customers, including residential, agriculture and commercial. Our success is driven by an...

  • Dispatcher/customer Service

    1 week ago

    St. Thomas, Canada CRT Inc. Full time

    **Company description** CRT started in 1999 and specializes in the cross-border transportation of meat, produce, and other perishable goods between Canada and the US. The products we ship can be found in grocery stores throughout Canada and the US and we pride ourselves in providing the highest level of customer service to our customers. Our company...

  • Weekend Dispatcher and Administrative Assistant

    2 weeks ago

    St. Thomas, Canada CRT Inc. Full time

    **Company description** CRT started in 1999 and specializes in the cross-border transportation of meat, produce, and other perishable goods between Canada and the US. The products we ship can be found in grocery stores throughout Canada and the US and we pride ourselves in providing the highest level of customer service to our customers. Our company...

  • Security Switchboard

    1 week ago

    St. Thomas South, Canada St. Thomas Elgin General Hospital Full time

    POSITION: Security/Switchboard - Dispatcher UNIT: Security STATUS: Regular Part Time SALARY: $23.42 - $25.19 POSITION DESCRIPTION: The Security Switchboard - Dispatcher is an integral member of the Security team. This role is responsible for answering and directing incoming telephone calls and responding to emergency code calls and alarms. As well, this...

  • Para Transit Dispatcher St. Thomas

    3 weeks ago

    St. Thomas, Canada Voyago Full time

    **Voyago is currently recruiting for a Para Transit Dispatcher in St. Thomas, Ontario!** **Your Role** - You schedule new bookings and coordinate with drivers regarding changes - You Utilize the radio to communicate effectively with all drivers on route drivers - You ensure all drivers active on routes are on time to maintain customer satisfaction - You...

  • Para Transit Dispatcher St. Thomas

    7 days ago

    St. Thomas, Ontario, Canada Voyago Full time

    Voyago is currently recruiting for a Para Transit Dispatcher in St. Thomas, OntarioYour Role You schedule new bookings and coordinate with drivers regarding changes You Utilize the radio to communicate effectively with all drivers on route drivers You ensure all drivers active on routes are on time to maintain customer satisfaction You manage and pull a...

  • Dispatcher

    2 months ago

    Fort St. John, Canada Resolve Energy Solutions Inc. Full time

    This is a support role to the project managers. an intensive role senior to the projects. duties include but are not limited to: - Dispatch on equipment and arrange 3rd party contracts - Dispatch on people - Dispatch on 3rd party contractors - Maintain the qualified vendors list - Coordinate and/or maintain purchasing to support the project and ensure there...

  • Dispatcher

    3 weeks ago

    Fort St. John, Canada MasTec Canada Inc Full time

    **Join MasTec Canada** We are a team that is motivated, ambitious and inclusive. We are united by a commitment to safety and united by a passion for solutions and innovation. MasTec Canada offers career opportunities for individuals looking to take part in Canada’s industrial construction sector. Guided by our Core Values of team, respect, excellence,...

  • Dispatcher

    1 week ago

    Fort St. John, Canada Trojan Safety Services Ltd. Full time

    Duties: - Answering incoming calls and directing them to the appropriate department or personnel - Dispatching service technicians to customer locations based on urgency and availability - Maintaining accurate records of all calls, dispatches, and service requests - Monitoring and tracking the progress of service calls to ensure timely resolution -...

  • Dispatcher

    2 months ago

    Fort St. John, Canada Reliance Ventures Inc. Full time

    Reliance Ventures is a privately owned chemical and fluid hauling company based in Fort St. John, BC and Grande Prairie, AB. We service North Eastern BC and Northern Alberta with our fleet of Tank Trucks. We are currently seeking to hire a Dispatcher. **Reliance Ventures offers competitive wages, benefits package, and room for...

  • Dispatcher

    21 hours ago

    Fort St. John, Canada Reliance Ventures Inc. Full time

    Reliance Ventures is a privately owned chemical and fluid hauling company based in Fort St. John, BC and Grande Prairie, AB. We service North Eastern BC and Northern Alberta with our fleet of Tank Trucks. We are currently seeking to hire a Dispatcher. **Reliance Ventures offers competitive wages, benefits package, and room for...

  • Dispatcher

    7 days ago

    Fort St. John, Canada MasTec Canada Inc Full time

    Join MasTec CanadaWe are a team that is motivated, ambitious and inclusive. We are united by a commitment to safety and united by a passion for solutions and innovation.MasTec Canada offers career opportunities for individuals looking to take part in Canada's industrial construction sector. Guided by our Core Values of team, respect, excellence, integrity,...

  • Dispatch

    2 months ago

    St. Clements, Canada Kieswetter Excavating Full time

    Operations Administrator **Kieswetter Excavating** Kieswetter Excavating Inc. is a leader in excavating, site grading, and site servicing activities; working on many of the area's highest-profile projects. We are a fourth-generation, family-owned company which works primarily in Waterloo Region and the surrounding area. We take pride in the reputation we...

  • Dispatcher

    2 weeks ago

    St. Catharines, Canada Humane Society of Greater Niagara Full time

    **Job Summary** The dispatcher is responsible for dispatching officers, answering phones, customer relations, adoptions and animal handling, and cleaning/tidying/maintenance of the front lobby area. **Qualifications, Experience, and Personal Attributes** - Minimum High School diploma or equivalent, - Animal care training and experience is an asset, -...