Customer Service Representative

4 weeks ago

Québec QC, Canada Future Electronics Full time

Tenir des dossiers exacts et à jour des interactions et des résultats dans un système de gestion des relations avec la clientèle (GRC).
Diplôme d’études secondaires; diplôme d’études collégiales, un atout
Anglais requise

C’est pourquoi, en plus d’avoir des salaires concurrentiels et des avantages supérieurs en matière de soins médicaux et dentaires, les employés du siège social ont accès à ce qui suit :
● Service quotidien de navette à partir de deux endroits au centre-ville
● Nous valorisons la collaboration, facilitée par nos bureaux, ainsi que le travail à distance.
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.

Conduct outbound calls to prospective customers.
Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
High School diploma; College Degree an asset.
Familiarity with using a Customer Relationship Management (CRM) system.
English is required

Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
● Onsite medical clinic and telemedicine
● Daily shuttle bus from two downtown locations
● We value collaboration and working together, which our offices facilitate, combined with working remotely.
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.

Conduct outbound calls to prospective customers.
Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
High School diploma; College Degree an asset.
Familiarity with using a Customer Relationship Management (CRM) system.

Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
● Onsite medical clinic and telemedicine
● Daily shuttle bus from two downtown locations
● We value collaboration and working together, which our offices facilitate, combined with working remotely.

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