Customer Service Representative

1 week ago

Québec, Quebec, Canada Las Vegas Petroleum Full time $45,000 - $55,000 per year

Las Vegas Petroleum is a thriving leader in providing fuel, food, and service at our travel centers and convenience stores across the nation. We pride ourselves on superior customer service and a welcoming atmosphere for all our guests.

Job Overview:
We are currently seeking a passionate and motivated Customer Service Representative to become a vital part of our team. In this role, you will be the face of Las Vegas Petroleum, ensuring that every customer has a memorable experience. Your dedication to customer satisfaction will help us maintain our high standards of service.

Key Responsibilities:

  • Warmly welcome customers and assist them with their inquiries and needs.
  • Efficiently address customer complaints and resolve issues with a friendly demeanor.
  • Provide detailed information about products, services, and promotions to enhance the customer experience.
  • Accurately process transactions and handle cash or card payments with care.
  • Keep the customer service area tidy and stocked to ensure a pleasant shopping experience.
  • Work collaboratively with team members to foster a positive work environment.
  • Assist with inventory management and restocking when required.
Requirements
  • Must have a high school diploma or equivalent.
  • Experience in customer service or retail is preferred but not mandatory.
  • Excellent verbal communication skills and a friendly attitude.
  • Basic math skills necessary for handling transactions.
  • Willingness to work flexible hours, including nights and weekends.
  • Strong problem-solving abilities and composure in fast-paced situations.
  • Team-oriented approach with a strong commitment to customer satisfaction.

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