Director, Support Services

3 weeks ago

Vaughan, Ontario, Canada Plan Group Inc. Full time
We are Plan Group (), Canada's most innovative multi-trade construction services provider for over 70 years. Through seamless execution across integrated disciplines and with an unwavering focus on health and safety, we bring foresight, insight and ingenuity to every project. With offices in Toronto, Montreal, Vancouver and Ottawa, we take pride in contributing to the overall health of Canada's economy.
DIRECTOR, MECHANICAL SERVICE
Our focus, to create smart solutions for our clients through connecting the building and the people who work and or live within them together by optimizing the building operations. The Director Mechanical Service will be developing the strategic business plan to drive the growth, profitability and sustainability of the Mechanical Service BU.

As the Director, Mechanical Service , your responsibilities will include:

Work with customers, partners, suppliers and internal BUs to establish Plan Group as the "go to" mechanical services partner in the industry
Provide leadership, direction and support to the Mechanical BU team to achieve goals, creating an environment that fosters team commitment and employee engagement
Contribute to the overall strategic and operational effectiveness of the National Services BU including development of Mechanical business in new locations / areas
In line with the National Services Business Plan, deliver the business plan for Mechanical Services activities through active and effective management of resources, sales and operational delivery.
Work alongside other Plan Group Business Units to identify and deliver on key customer accounts and/or products
Maintain up to date knowledge of leading trends in the HVAC, plumbing and refrigeration industry to position Plan Group Service as "trusted adviser" to its customers
With the BU finance team lead the budget and financial goal setting for the BU , track performance against budgets through WIP and other financial reporting processes
Provide oversight and day to day management on all activities to identify risks and opportunities, while maintaining projects on time and on budget
Develop operational KPIs (billing turnaround time, cost/work order, etc) and identify ways to measure performance targets to drive continuous improvement and customer experience
Ten (10) years' experience within the mechanical service industry with a focus on end user and construction experience; trades experience is considered an asset
Experience in budgetary planning, profit & loss management, and contract management
Demonstrated ability to manage clients and end users including client acquisition and operational delivery
Proficient in Microsoft Office suite, including excel, MS Project and Teams
Accommodations for applicants with disabilities will be made during the recruitment processes.

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