Senior Director IT Infrastructure

6 days ago


Vaughan, Ontario, Canada Modern Niagara Full time
About the Role

We are seeking a Senior Director to lead our IT infrastructure team, providing strategic direction and oversight for the development and implementation of our IT systems. The ideal candidate will have a deep understanding of enterprise cybersecurity, network infrastructure, and cloud technologies.

This role requires a strong ability to communicate effectively with both technical and non-technical stakeholders, ensuring seamless integration between IT and business operations. The successful candidate will be responsible for building and leading a team of Business Analysts, who will act as the bridge between business operations and IT.

The Director will also oversee the Helpdesk and Field Support teams, ensuring world-class IT service delivery to office and field-based employees across the organization. They will establish and monitor SLAs and KPIs to ensure a high-performing IT support function.



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