Director of Service Development

4 days ago

Vaughan, Ontario, Canada Plan Group, Inc. Full time
About Us

We are Plan Group, Inc., a company dedicated to providing top-notch mechanical services to our clients. Our goal is to create smart solutions for our clients by connecting the building and the people who work and/or live within them.

The Opportunity

We are seeking a skilled professional to join our team as the Director of Service Development. In this role, you will be responsible for developing and implementing strategic plans to drive growth, profitability, and sustainability.

Your primary focus will be on creating innovative solutions for our clients by optimizing building operations. You will work closely with customers, partners, suppliers, and internal business units to establish us as the go-to mechanical services partner in the industry.

Key Responsibilities

As the Director of Service Development, your responsibilities will include:

  • Working with customers, partners, suppliers, and internal business units to establish Plan Group as the 'go-to' mechanical services partner in the industry.
  • Providing leadership, direction, and support to the Mechanical business unit team to achieve goals, creating an environment that fosters team commitment and employee engagement.
  • Contributing to the overall strategic and operational effectiveness of the National Services business unit, including the development of Mechanical business in new locations/areas.
  • Maintaining up-to-date knowledge of leading trends in the HVAC, plumbing, and refrigeration industry to position Plan Group Service as a 'trusted adviser' to its customers.
Requirements

To succeed in this role, you will need:

  • Ten years' experience within the mechanical service industry with a focus on end user and construction experience; trades experience is considered an asset.
  • Demonstrated leadership in people engagement, employee development, operational strategy development, and execution.
  • Experience in budgetary planning, profit & loss management, and contract management.
  • Demonstrated ability to manage clients and end users, including client acquisition and operational delivery.
  • Proficiency in Microsoft Office suite, including Excel, MS Project, and Teams.
  • A self-starter committed to contributing in a team environment.

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