Coordinator, Markets

As a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights. Apply today to join a firm that is dedicated to you.

We are seeking a Coordinator, Markets to join our Marketing and Business Development team , providing support to our Waterloo Office

Reporting to the Manager, Events, the Coordinator is responsible for planning, organizing, and overseeing all aspects of events for the Southwestern Ontario (SWO) offices in Waterloo Region and London, ensuring everything runs smoothly from start to finish. This includes coordinating with vendors, managing schedules, venue/room booking, handling logistics, and working closely with internal and external clients to meet their needs and expectations. Proactivity, attention to detail, strong communication skills, and problem-solving abilities are essential to ensure a successful event.

The role will also provide assistance with activities and initiatives related to marketing opportunities for lawyers and practice groups, as well as handle local administrative tasks for the department. The position is the face of an active department and will deal with a wide range of internal clients from lawyers, legal assistants and Business Services, as well as serve as a resource to department colleagues based in the other regions across the country.

Occasional overtime required.

Key Responsibilities:

Markets:

• Support the Southwestern Ontario offices by organizing, as well as on-the-ground support, for on-and-off-site client-facing and firm internal events/ functions, special lawyers' activities, client in-person and virtual seminars/ webinars;
• Suggests venues and selects best vendors for all event's needs, working with client/Managers for approval;
• Uses appropriate events' reports and templates to provide cost estimates and financial reports pre and post events;
• Creates detailed budgets plans and timelines following the workflow and events processes in place;
• Organizes on and off-site events in Southwestern Ontario, tables at local fundraisers, trade show exhibitions and all other client activities for the office;
• Draft standard content and update existing content on the firm's website, including bio updates, speaking engagements, media mentions and event information;
• Responsible for logistics such as room/venue bookings, catering, AV, site selection and research, coordination of logistics, event set up, registration, etc.;
• Drafts, seeks approval and sends out invitations and reminders for events, monitors RSVP's and send updates to BD Managers and Lawyers, builds and sends post-event surveys and compile event information to provide post-mortem reports and recommendations;
• Post events on Firm's website;
• Completes Event Briefs with all event related information for BD Managers to apply follow up strategies;
• Maintains event calendars including all required information Posts events on website, as well as Bio updates/ Speaking engagements and Articles;
• Processes vendor invoices and is responsible for the department's credit card reconciliation;
• Management and coordination of SWO sports tickets and special events for client hosting and business development purposes.

General Administration:

• Assembles, coordinates and delivers information of marketing packages for trade shows and conferences, as well as set up and tear down of Firm's materials on-site;
• Maintains inventory, ensures order fulfillment and tracking of the firm's inventory of promotional items for the Southwestern Ontario offices;
• Monitors the Marketing "Ticket System" and ensure requests for marketing materials, promotional items, etc. are fulfilled in accordance with Markets' service level expectations;
• General administrative support for the Markets department in Ontario;
• Coordinates SWO offices lawyer photo sessions.

What you'll bring:

• University degree or college diploma in a related field;
• Minimum two to three years of experience, preferably in a Marketing capacity;
• Experience in a professional services organization is preferred but not required;
• Superior capabilities in Word, Excel, and PowerPoint;
• Some familiarity with CRM databases, ideally with InterAction, would be an asset;
• Proficiency with a Document Management System is preferred but not required;
• Strong computer literacy, with an ability to quickly learn new platforms as needed;
• Team player with solid time management and organizational skills;
• Ability to handle multiple projects and problem-solve in a fast-paced environment;
• Superior attention to detail, accuracy and quality assurance;
• Comfortable building strong and collaborative working relationships across geographies;
• Responsiveness and diplomacy;
• Strong interpersonal and written communication skills.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits, and perks are competitive within the market as well as a work-life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks' Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A Wellness Spending Account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs.

Who we are:

Miller Thomson LLP is one of Canada's fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation.