Customer Relations Officer

1 week ago


Sherbrooke QC, Canada Global Excel Management Full time

Job Description Do you like to use your good judgment to resolve issues? The next Customer Relations Officer will optimize customer experience through the management and resolution of claim decision appeals and/or complaints submitted by our clients or corporate clients. What does your typical day look like? Conduct a detailed, unbiased review of the initial claim while considering the merits of the correspondence submitted to render a decision for the claimant; Communicate with claimants as requ...



  • Sherbrooke, Canada Global Excel Full time

    Job Description Do you like to use your good judgment to resolve issues? The next Customer Relations Officer will optimize customer experience through the management and resolution of claim decision appeals and/or complaints submitted by our clients or corporate clients. What does your typical day look like? Conduct a detailed, unbiased review of the initial...


  • Montréal, QC, Canada Scotiabank Full time

    Requisition ID: 207233 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **The Specialist, Customer Relations Centre will have the opportunity to**: - Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers...


  • Sherbrooke, Canada Imeka Full time

    Imeka is a leading neuroimaging technology company combining diffusion MRI and AI to map the state of white matter. We provide an FDA-approved medical tool for clinical use, enabling improved care for patients with neurological diseases and brain conditions. Our tools aim to make cutting-edge technology (diffusion MRI) easily accessible and interpretable by...

  • Technician II

    1 week ago


    Québec, QC, Canada Beneva Full time

    Official Internal Job Title:Technician II - Customer RelationsStatus:Temporary (Durée déterminée)Job Description:En tant que technicien(ne) relations à la clientèle, vous réaliserez l’ensemble des tâches reliées au service à la clientèle en ce qui a trait à tous les produits et services offerts par la ligne d’affaires.DESCRIPTION DES...

  • Technician II

    1 week ago


    Québec, QC, Canada Beneva Full time

    Official Internal Job Title:Technician II - Customer RelationsStatus:Temporary (Durée déterminée)Job Description:En tant que technicien(ne) relations à la clientèle, vous réaliserez l’ensemble des tâches reliées au service à la clientèle en ce qui a trait à tous les produits et services offerts par la ligne d’affaires.DESCRIPTION DES...


  • Sherbrooke, Canada Gestion Global Excel Inc. Full time

    Education: Earned doctorate degree - Experience: Experience an asset - **Work site environment**: - Business - ** Tasks**: - Motivate staff - Conduct individual and group counselling sessions - ** Supervision**: - No supervision responsibility - ** Personal suitability**: - Excellent oral communication - Team player - Efficient interpersonal skills - **...


  • Sherbrooke, QC, Canada Global Excel Management Full time

    Job Description Bilingual Customer Service Representative - Assistance Services Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service...


  • Sherbrooke, QC, Canada Global Excel Management Full time

    Job Description Bilingual Customer Service Representative - Assistance Services Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Bilingual Customer Service...

  • Claims Resolution

    2 weeks ago


    Sherbrooke, Canada Global Excel Full time

    A leading service provider in Sherbrooke is seeking a Customer Relations Officer to enhance customer experiences by managing claim decision appeals and complaints. This role requires strong analytical skills and excellent communication abilities in English, with French considered an asset. The ideal candidate should possess 3-5 years of customer service...

  • Office Assistant

    2 weeks ago


    Sherbrooke, Canada Phoenix Contracting Full time

    **Job Overview** **Responsibilities**: - Manage front desk operations, including greeting visitors and answering phone calls with professional phone etiquette. - Assist with scheduling appointments and maintaining calendars for staff members. - Perform clerical duties such as filing, data entry, and document preparation. - Provide customer support by...