Technical Field Support Specialist
2 days ago
LeverageTek is actively seeking a Bilingual Technical Analyst, Business Applications (Laserfiche) for a permanent / fulltime opportunity with its Ottawa-based customer.
Hybrid (2 days per week onsite)
Security Requirement
The incumbent supports and/or installs software relating to Business Applications, participates in test review and analysis, test witnessing and certification of software, and carries out research on a variety of business application system concepts, practices and procedures.
Perform technical analysis and development of automation and integration applications in support of business requirements and strategies, in conjunction with the IT Applications team, to efficiently produce applications
Develop technical requirements and translate business needs and functional documents into technical solutions, both in terms of application development and reporting
Gather functional and technical specifications for business reports and applications, and carry out research on solutions for software problems
Investigate and resolve critical system issues, and support Helpdesk colleagues in responding to Laserfiche-related queries
Create technical designs, specifications, change requests and documentation
Ensure quality standards are met, in line with corporate expectations
Manage risk
Provide direction and assistance to the Business Analyst and Head Office departments to ensure proper integration of all systems software
Mentor and support teammates in responding to technical development questions and problems
Support the administration of Laserfiche, including user access and repository structures
In-depth experience with Laserfiche or similar Enterprise Content Management (ECM) systems. Investigate and resolve critical system issues, and support Helpdesk colleagues in responding to Laserfiche-related queries
Best practices, methods, trends and legislation in information technology
Corporate business applications
Project and risk management principles
Minimum: college diploma in computer science with eight years’ relevant experience, or the equivalent
Preferred: university degree in computer science and/or additional training, education or knowledge (i.e. Project Management Body of Knowledge [PMBOK] and Information Technology Infrastructure Library [ITIL])
Use computer programs to perform advanced tasks
Use applicable computer software and operating systems
Write technical solutions and guidance documents
Apply project management and risk management techniques
Since our company’s inception in March 2003, LeverageTek Staffing Solutions has worked to become a trusted partner with our consultants and customers. With thousands of successful engagements to our credit with leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis.
Our responsive service and ability to deliver the right fit, on time and within budget, often leads to repeat engagements and a long-standing relationship.
Accessibility accommodations are available upon request
-
Office and Team Support Specialist
3 weeks ago
North Census Division, SK, Canada Hotel Association of Canada Full time €68,000 - €75,000Position Title: Office and Team Support Specialist Location: 130 Albert St., Ottawa, ON (Hybrid, with minimum of three days per week in office) Reports To: Vice President, Finance & Operations Organization: Hotel Association of Canada (HAC) Salary: $68K-$75K, plus benefits Position Overview: The Office and Team Support Specialist plays a key role in ensuring...
-
QMS/QA specialist
1 week ago
North Census Division, SK, Canada Sonovision Canada - Ortec Group Full timeAre you a rockstar QMS/QA specialist looking to make your mark in the world of aerospace? We are seeking a dynamic and organized individual to work on our quality team. We hold ourselves to the highest standards and continuously exceed customers expectations. We’re passionate about delivering high-quality technical documentation that supports some of the...
-
QMS/QA specialist
1 week ago
North Census Division, SK, Canada Sonovision Canada - Ortec Group Full timeAre you a rockstar QMS/QA specialist looking to make your mark in the world of aerospace? Look no further! We are seeking a dynamic and organized individual to work on our quality team. With competitive compensation, great benefits, and a supportive, collaborative company culture, this is the perfect opportunity for someone like you who is ready to take on a...
-
Technical Support Specialist
2 weeks ago
North York, Canada Career Nexus Inc. Full time**Job Title**: Level-II Technical Support Specialist **Location**: North York, ON **Job Type**: Full Time, Permanent **Pay Rate**: $50,000 - $60,000 + Benefits **Industry**: Biometric Security Solutions **Job Category**: Technical Support Our company is seeking a Level-II Technical Support Specialist to join our Technical Services team. In this role, you...
-
Technical Analyst
2 days ago
North Census Division, SK, Canada LeverageTek Staffing Solutions Full timeLeverageTek is actively seeking a Bilingual Technical Analyst, Business Applications (Laserfiche) for a permanent / fulltime opportunity with its Ottawa-based customer. Work Location Hybrid (2 days per week onsite) Security Requirement Government of Canada Secret Clearance Key Tasks Designs, modifies, develops, writes and implements automation and...
-
Technical Support Specialist
2 weeks ago
North York, Canada WeVend Full time**Technical Support Specialist** Job Summary: We are looking for a technical Support specialist to provides assistance with managing and maintaining the organization's computer systems, networks, and user environment. This role involves installing, configuring, and troubleshooting hardware and software, as well as communicating with other departments, 3rd...
-
Senior Technical Architect
2 weeks ago
North Census Division, SK, Canada Maplesoft Group, an SEB Company Full timeMaplesoft Group is currently seeking an On-site Technical Architect (Level 3) for our Federal Government client. Tasks and Responsibilities include, but are not limited to the following: The Level 3 Technical Architect is to deliver solutions that enable the following, but is not limited to the following: Solution 1: Enterprise Technical Architecture Design...
-
Technical Support Specialist
5 days ago
North Vancouver, Canada Insurance Corporation of British Columbia Full timeWe are hiring a Technical Support Specialist for a Fulltime Permanent opportunity. The IS Technology Operations Centre (TOC) team provides 24/7 support and strives to reduce both the impactand duration of outages of ICBC systems through effective alerting and monitoring; timely, clear and concisecommunication, and consistent incident handling. As a...
-
System Specialist
4 days ago
North Census Division, SK, Canada Robertson & Company Ltd. Full timeThis on-site Computer Application Support (System/Network) role will support the Chief of Technology in the Joint Operations Fusion Lab. Key Responsibilities: Server Support: Set up and configure servers within the JOFL environment and provide ongoing technical maintenance of technology and data equipment to support system integration and emerging AI...
-
Pre-Sales Network Specialist
1 week ago
North Census Division, SK, Canada Ateko, backed by Bell Canada Full timeMain Responsibilities: Assist the pre-sales team with preparing technical documentation, reports, and presentations Organize and maintain records related to network solutions, proposals, and internal communications Coordinate project timelines, track progress, and ensure deadlines are met Support internal teams with troubleshooting and resolving...