Human Resources Generalist

The Business Sherpa Group is recruiting on behalf of a client for a Human Resources Generalist to support operations at an Ottawa-based manufacturing facility. About the opportunity Our client is a growing Canadian manufacturer operating in a regulated, safety-sensitive environment. The organization designs and produces specialized products that require precision, quality, and a highly engaged workforce. As the company continues to expand its operations and employee base, it is strengthening its HR function to support both day-to-day people operations and longer-term workforce needs. About the role Reporting to the Director of Human Resources, the Human Resources Generalist will provide hands-on, on-site HR support across the employee lifecycle. This role is ideal for an HR professional who enjoys variety, values structure and compliance, and is comfortable supporting employees and supervisors in a fast-paced manufacturing setting. The HR Generalist will support recruitment, onboarding, employee relations, training coordination, HR administration, and legislative compliance, while contributing to broader HR initiatives and projects. More complex investigations and escalated employee relations matters will be supported in collaboration with the Director, HR. Your key responsibilities Support the development, implementation, and maintenance of HR policies, procedures, and documentation in alignment with applicable legislation, including the Canada Labour Code, ESA, OHSA, AODA, Ontario Human Rights Code, and Pay Equity Act Assist with workplace investigations by gathering documentation, scheduling meetings, and preparing files; escalate issues to the Director, HR as required Coordinate full-cycle recruitment for hourly and entry-level salaried roles, including job postings, screening, interviews, reference checks, offers, and onboarding Support payroll administration in collaboration with finance or external partners, including benefits enrollment and changes, RRSP/DPSP or pension administration, WSIB claims, and ROE preparation Track attendance and leaves of absence (parental, medical, personal emergency) and support return-to-work and accommodation processes as directed Maintain accurate employee records and HRIS data while ensuring compliance with privacy legislation and internal document management standards Update job descriptions, assist with employee handbook revisions, and support Joint Health & Safety Committee (JHSC) coordination Assist with employee engagement initiatives, recognition programs, and retention activities Help coordinate training and development programs, including onboarding, mandatory health and safety training, and compliance modules Serve as a first point of contact for general HR inquiries and support routine conflict resolution conversations when appropriate Provide administrative and coordination support for workforce planning, internal communications, and HR projects Prepare basic HR reports and assist with data collection related to staffing, training, and turnover metrics Support company events, celebrations, and social or engagement initiatives Skills and qualifications Post-secondary education in Human Resources Management or a related discipline preferred 2–4 years of progressive HR experience, ideally within a manufacturing or industrial environment Working knowledge of employment legislation and HR best practices Strong communication, interpersonal, and relationship-building skills Ability to handle sensitive and confidential information with professionalism and discretion Strong organizational skills, attention to detail, and ability to manage competing priorities Experience with recruitment processes and HR administration Proficiency with HR systems, databases, and Microsoft Office Bilingual in English and French is considered an asset Compensation and benefits The The hiring range for this position is $70,000–$75,000 annually, based on a 40-hour work week. Compensation within this range will be determined based on job-related skills, relevant experience, education, and training. They offers a comprehensive total rewards package that supports employee wellbeing, financial security, and work–life balance. This includes: Two weeks of vacation in addition to two paid shutdown periods One week of paid sick time All statutory holidays Employer-supported benefits including medical, dental, vision, life insurance, and accident insurance (with life insurance fully paid by the employer) To apply Please submit an updated resume and a tailored cover letter to careers@businesssherpagroup.com Applications will be accepted until Friday, January 9, 2026, end of business day. The Business Sherpa Group and our client are committed to an inclusive and accessible hiring process. Applicants from all backgrounds are encouraged to apply. If you require accommodation at any stage of the recruitment process, please contact careers@businesssherpagroup.com and we will work with you to meet your needs. As part of our commitment to a fair and transparent hiring process, BSG may use artificial intelligence (AI)–assisted systems to support administrative tasks such as application screening or scheduling. All information collected is handled in accordance with privacy legislation, and all hiring decisions are made by qualified members of our team. BSG complies with current employment standards that restrict the use of Canadian work experience requirements in job postings. Applicants will not be assessed based on whether their experience was obtained in Canada. All hiring decisions are based solely on relevant qualifications and role-specific competencies. This posting is for an existing vacancy and is open to both internal and external candidates.