Supply Chain Management Service Center Advisor

Supply Chain Management Service Center Advisor (Term Position) page is loaded Supply Chain Management Service Center Advisor (Term Position) Apply locations CA-AB-Calgary time type Full time posted on Posted Yesterday job requisition id R-406790 Worker Type: EmployeeGroup: Canadian Thermals/Conventional/Oilsands Operations DepartmentJob Post End Date: 05/11/2024

About this opportunity:

Reporting to the Lead, SCM Service Center, the SSC Advisor will provide supply chain management related application and process support to all internal and external clients . The SSC Advisor will be responsible for liaising between the business facing teams and the Shared Services SSC teams. They will be accountable for understanding their business' asks as it pertains to the SSC, providing that feedback to the SSC, and working with the SSC to triage/prioritize to ensure critical tickets and issues are being addressed first. They will be responsible for helping the advisors on the business facing teams tackle payment issues via coordination with the SSC team .

What you’ll do : 

• Build and sustain internal Cenovus client relationships with assigned business facing SCM teams (SCM client) and business unit(s).

• Engage accounts payable, finance and corporate tax to support internal SCM client as required .

• Support SCM client, SSC and assigned business unit(s) through timely responses to email and phone inquiries.

• Engage in regular face to face interactions with SCM client and assigned business unit(s).

• Assess the requirements of internal and external customers to determine possible solutions to business issues and recommend enhancement/development of business processes.

• Participate in key P2P process efficiency and system enhancement projects as required by SCM Service Center (SSC).

• Drive key P2P process efficiency and system enhancement projects as required by SCM client and/or assigned business unit(s).

• Facilitate required action on process requests, error resolution or execution escalation from SCM client, SSC and assigned business unit(s). Including but not limited to: PR/PO approvals invoice submission, payment, rate validation, SAP access, and all Procure to Pay (P2P) inquiries.

• Utilize the ServiceNow ticket management system to respond to inquiries, monitor tickets, and action response times to ensure resolution achieves defined metrics, undertaking appropriate escalation procedures when required .

• Manage SAP Staging Table and workflow delays/issues impacting your SCM client and assigned business unit(s). Coordinating resolution, escalating to SSC PO Pool Lead as required .

• Contribute to defining, agreeing and refining the roles and responsibilities and RACI for SCM Service Center.

• Provide leadership, career coaching, compensation recommendations, recruiting and development for staff of 3-4 individual contributors.

• Collaborate closely with other supply chain functions.

• Provide support to SSC Managers as required .

Who you are :

• Must be legally entitled to work in Canada.

• Possess a high school diploma.

• 3+ years’ experience in field related business.

• Excellent understanding of procure to pay SAP MM.

• Be detailed oriented and accurate .

• Strong verbal and written communication skills.

• Strong time management skills to support large volumes.

• Work independently

• Post-Secondary education would be an asset.

• Supply chain management  experience would be an asset.

Note: The application deadline for this position is 11:59 PM MT May 10 , 2024 .

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email careeropportunities@cenovus.com .

Internal candidates that are currently in a lower grade will be assessed based on their sustained job performance, how they demonstrate the expected organizational competency behaviors and values and in discussions with their current leader prior to determining next steps.

Who we are :

We’re an integrated energy company headquartered in Calgary with oil and natural gas production operations in Canada and the Asia Pacific region, and upgrading, refining and marketing operations in Canada and the United States. We’re committed to maximizing value by sustainably developing our assets in a safe, innovative and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.

We've been named a Top Alberta Employer for 2024, a designation recognizing organizations leading their industries in offering exceptional places to work.

Find Cenovus on Facebook , X , LinkedIn , YouTube and Instagram .

For more information, please visit cenovus.com .

At Cenovus, we embrace diversity of thought, experience and backgrounds to help us make better business decisions, address our challenges, seize opportunities and unlock innovative solutions. We’re committed to building a diverse, equitable and inclusive workplace where people feel respected, valued and engaged. We strive for a collaborative, physically and psychologically safe environment where you can be yourself, feel a sense of belonging and thrive. For more information, including details on our inclusion and diversity targets and networks, visit Cenovus.com.

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

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Notification

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Only those applicants who apply directly to a posted position and are selected for an interview will be contacted. We will not accept agency or third-party candidate submissions.

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If you are a CURRENT EMPLOYEE please apply by going to our Internal Career Site  

We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus's downstream operations include upgrading, refining and marketing operations in Canada and the United States.

Our shares trade under the symbol CVE and are listed on the Toronto and New York stock exchanges.

We have many inclusion and diversity networks that are open to all staff at Cenovus . These networks are voluntary, employee-led and executive-sponsored groups that increase awareness and influence practices and programs to enhance the experience of all staff – whether they identify with the specific demographic or are allies.