Account Manager

6 days ago

Montreal, Canada Evolving Web Full time

Do you want to work at a growing digital agency to foster client relationships and build client success? Do you enjoy collaborating on technical and creative strategies, tracking project progress and success, and working to understand the long-term objectives of clients?

We want to evolve with you We are looking for someone with 6+ years experience of working in the account management space. In this role, you’ll collaborate with our project management team and our sales team and take the lead in client communications.

In your role as Account Manager, you will be expected to:

  • Serve as the lead point of contact for clients (both large-scale web design and development projects, and ongoing evolution and support projects)
  • Deepen your understanding of Evolving Web’s services and strengths and how we support our clients
  • Understand each client’s business model
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts with new clients and manage contract renewals
  • Develop trusted relationships with stakeholders
  • Ensure the timely and successful delivery of projects according to customer needs and objectives
  • Clearly communicate the progress to clients and to the leadership team
  • Work with the sales team to understand client needs and look for opportunities to expand our service offering
  • Forecast and track key account metrics and report on the status of all accounts
  • Assist with challenging client requests and know when to escalate to the leadership team

What kind of skillset do you need to be successful in your role within the Evolving community?

  • You have 3-5 years of agency experience, preferably in digital marketing
  • You have a proven track record of successfully managing web design and development projects
  • You have an understanding of Evolving Web’s services and how to position them
  • You are an excellent listener and have the ability to understand client needs
  • You have good estimation skills
  • You follow and understand digital best practices, technologies, and trends
  • You are motivated by managing client relationships and handling multiple projects at once.
  • You are comfortable with public speaking and presenting to stakeholders
  • You have experience using CRM and project management software
  • You have experience tracking goals and results
  • You contribute to the culture of the agency and participate in activities that develop a feeling of belonging to it.
  • You have excellent communication skills preferably in both French and English
  • You have experience supervising others
  • Experience selling to the US market

What kind of person usually gets along easily with us?

  • Someone who feels better products come from a collaborative work process
  • Not afraid to voice your opinion but open to any input
  • Organized and able to work on several projects concurrently
  • Creative and curious, you're not afraid of learning new tools or responsibilities
  • Strong team player, problem-solving and leadership skills

Bonus for:

  • A background in digital design, development, or marketing
  • Experience using Drupal or WordPress
  • Experience working with institutional clients
  • Work on important projects for public sector clients, such as Tourisme Quebec, Princeton University and the Government of Canada.
  • Give feedback to team members and help team members grow and improve their skills
  • Work as part of a multi-disciplinary team of designers, developers, and strategists
  • Receive mentorship on how to grow as a leader, improve your skills, and deliver quality products.
  • Take ownership of the outcomes of the projects you work on and step in to help other projects when needed
  • Be part of a diverse multilingual team spread across many countries
  • Receive encouragement and support to optionally write blog posts under your name and present at conferences.
  • Have a competitive salary and a good work-life balance
  • Join a hybrid/remote-friendly agency that is based out of Old Montréal
  • Work with dedicated people in a fun and friendly environment
  • Health Insurance
#J-18808-Ljbffr

  • Account Manager

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada 1000heads Full time

    Description We are looking for an Account Manager to join our Account team in New York. The 1000heads Account team is a proud, powerful collective of Social Media obsessives, experts managing clients relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, to Strategy to deliver...

  • Account Manager

    2 days ago

    Montreal, Canada Leaseweb Full time

    Leasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...

  • Account Manager

    2 days ago

    Montreal, Canada Leaseweb Full time

    Leasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...

  • Account Manager

    2 days ago

    Montreal, Canada Leaseweb Full time

    Leasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...

  • Accounts Payable Manager

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Ardene Full time

    Description: WHO YOU ARE: Reporting to the Controller, the Accounts Payable Manager supports the accounting team by ensuring timely payment of invoices, as well as managing the accounts payable team and vendor relationships. His/her main responsibilities include, but are not limited to: Ensuring the smooth functioning of the accounts payable...

  • Manager, Complex Accounting

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada CAE Inc Full time

    Role and Responsibilities The role we are offering you: As the Manager of the Complex Accounting team, you will play a strategic role within the finance organization. You will act as an expert for management and business units on the accounting implications of unusual and complex transactions and ensure compliance with IFRS. You will be responsible to...

  • Account Manager

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Evolving Web Full time

    Do you want to work at a growing digital agency to foster client relationships and build client success? Do you enjoy collaborating on technical and creative strategies, tracking project progress and success, and working to understand the long-term objectives of clients?We want to evolve with you! We are looking for someone with 6+ years experience of...

  • Account Manager

    Found in: Talent CA 2 C2 - 7 days ago

    Montreal, Canada CB Canada Full time

    English and French required as the role supports and interacts with team members from all Canadian provincesPrimary Function: Manage an account portfolio of approximately 45-60 large size customers, including National Accounts and contract customers. Develop sales plans that effectively market Grainger's value proposition to customers in their account...

  • Retail Account Manager

    Found in: Talent CA C2 - 5 days ago

    Montreal, Canada Quantum Full time

    Position: Retail Account Manager – Major Retail and AmazonLocation: Saint-Laurent Salary:  100k Package based on experience In this role, you will be working for a national leader and working with major retail accounts such as Walmart and Amazon.The company offers full benefits and a very dynamic working environment with additional employee perks.Brief...

  • VP Account Management

    2 days ago

    Montreal, Canada 1019 Amadeus Canada Full time

    The Vice-President, Account Management, is responsible for the end-to-end performance of the account & relationship with one the leading global airlines and a full stack Amadeus customer.  Key responsibilities include: Defining and executing the commercial & operational strategy between Amadeus & the Customer by understanding the Airline's key business...

  • VP Account Management

    2 days ago

    Montreal, Canada 1019 Amadeus Canada Full time

    The Vice-President, Account Management, is responsible for the end-to-end performance of the account & relationship with one the leading global airlines and a full stack Amadeus customer.  Key responsibilities include: Defining and executing the commercial & operational strategy between Amadeus & the Customer by understanding the Airline's key business...

  • VP Account Management

    2 days ago

    Montreal, Canada 1019 Amadeus Canada Full time

    The Vice-President, Account Management, is responsible for the end-to-end performance of the account & relationship with one the leading global airlines and a full stack Amadeus customer.  Key responsibilities include: Defining and executing the commercial & operational strategy between Amadeus & the Customer by understanding the Airline's key business...

  • VP Account Management

    Found in: Whatjobs CA C2 - 2 days ago

    Montreal, Canada 1019 Amadeus Canada Full time

    The Vice-President, Account Management, is responsible for the end-to-end performance of the account & relationship with one the leading global airlines and a full stack Amadeus customer.  Key responsibilities include: Defining and executing the commercial & operational strategy between Amadeus & the Customer by understanding the Airline's key business...

  • Bilingual Account Manager

    Found in: beBee jobs CA - 1 week ago

    Montreal, Quebec, Canada Hertz Canada Full time

    Salary starting at $65,000.00 annually + commissions. The Bilingual Account Manager is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position...

  • Bilingual Account Manager

    Found in: beBee S CA - 2 weeks ago

    Montreal, Canada Hertz Canada Full time

    Salary starting at $65,000.00 annually + commissions. The Bilingual Account Manager is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position...

  • Manager, Assurance

    7 days ago

    Montreal, Canada Craig Keen Despatie Markell LLP Full time

    If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a...

  • Manager, Assurance

    6 days ago

    Montreal, Canada Craig Keen Despatie Markell LLP Full time

    If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a...

  • Manager, Assurance

    2 weeks ago

    Montreal, Canada Craig Keen Despatie Markell LLP Full time

    If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a...

  • Bilingual Account Manager

    15 hours ago

    Montreal, Canada Hertz Full time

    Salary starting at $65,000.00 annually + commissions. The Bilingual Account Manager is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position...

  • Bilingual Account Manager

    Found in: Appcast CA C2 A - 19 hours ago

    Montreal, Canada Hertz Full time

    Salary starting at $65,000.00 annually + commissions. The Bilingual Account Manager is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position...