Scheduling Coordinator

4 weeks ago

Toronto ON, Canada S.R.T. MedStaff Full time
About S.R.T. MedStaff

S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff

Why Join S.R.T. MedStaff?

S.R.T. MedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:

Permanent full-time position in a reputable healthcare agency
Extensive customer service experience and ongoing education about patient care services
RNAO Best Practice Spotlight Organization
Competitive salary
Weekly direct deposit
Benefits package
RSP matching program
Perkopolis member
Employee perks
Staff appreciation events
Supportive team environment

Job Summary:

We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown. Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction.

Responsibilities:

In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.
Manage incoming requests to initiate service from referral sources and private patients.
Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. regarding service requests/changes and general inquiries.
Adjust patient schedules and share information with those in the patient’s circle of care, as needed for the delivery of service.
Manage calls pertaining to patient feedback.
Obtain information on patient issues/concerns and forward to a manager/supervisor as per agency protocol.
Liaise with agency supervisors and other staff to communicate patient and/or agency information.

Qualifications:

University degree or post-secondary education preferred.
Previous work experience in a customer service setting and/or call center setting.
Strong customer service and communication skills, both verbal and written.
Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset.
Effective organizational and problem solving skills with ability to prioritize tasks.
Ability to learn quickly and adapt in a multitasking, fast-paced, and changing environment.
Proficiency with Information Technology: Microsoft Office applications and Internet.
Medical terminology and a second language are considered assets.

We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.

#hiring
evZeu1czH3

  • Scheduling Coordinator

    4 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    3 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    3 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    Toronto, ON, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    2 weeks ago

    Mississauga, ON, Canada Arrow Workforce Solutions Full time

    Tenure - Full -Time Title - Scheduling Coordinator Pay Rate - $22 - $25/hr. Location - Mississauga, ON Workplace Type - Onsite Hours - Monday -Friday 8am - 4pm ( with flexibility on Weekends ) Responsibilities: Facilitating the completion of team member schedules across all departments by managing availability, crafting master schedules, coordinating...

  • Scheduling Coordinator

    2 weeks ago

    Mississauga, ON, Canada Arrow Workforce Solutions Full time €22 - €25

    Tenure - Full -Time Title - Scheduling Coordinator Pay Rate - $22 - $25/hr. Location - Mississauga, ON Workplace Type - Onsite Hours - Monday -Friday 8am - 4pm ( with flexibility on Weekends ) Responsibilities: Facilitating the completion of team member schedules across all departments by managing availability, crafting master schedules, coordinating...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada Q Medical Full time

    Position: Scheduling Coordinator Reporting to: Director of Operations Location: Q Medical Clinic (North York) **About Q Medical**: Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise across every specialty and discipline, a roster of leading physicians, and a thorough...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada Q Medical Full time

    Position: Scheduling Coordinator Reporting to: Director of Operations Location: Q Medical Clinic (North York) **About Q Medical**: Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise across every specialty and discipline, a roster of leading physicians, and a thorough...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada Q Medical Full time

    **Job description** Position: Scheduling Coordinator Reporting to: Director of Operations Location: Q Medical Clinic (North York) **About Q Medical**: Q Medical is a provider of independent medical assessment services dealing with injury claims in Ontario. With medical expertise across every specialty and discipline, a roster of leading physicians, and a...

  • Scheduling Coordinator

    4 weeks ago

    Toronto, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    Toronto, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada C-Care Health Services Full time

    **Who We Are** C-Care is a healthcare staffing agency with over 20 years of experience in providing high quality care services to homes and healthcare facilities. We are providing temporary staffing assignments for our clients located within Greater Toronto Area. We offer professional and dedicated healthcare services to private homes, hospitals,...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada Orthodontics on Danforth Full time

    **Scheduling Coordinator** Orthodontics on Danforth We are a busy orthodontic office seeking a Scheduling Coordinator (SC) to join our orthodontic team. Customer service and teamwork are a priority for us. The SC must be able to multitask in a face-paced environment, be proficient with computer skills (Orthotrac, Microsoft Office), prioritize tasks, meet,...

  • Scheduling Coordinator

    9 hours ago

    Mississauga, ON, Canada Arrow Workforce Solutions Full time €22 - €25

    Tenure - Full -Time, 3 months contract (with possibility of extension)Title - Scheduling CoordinatorPay Rate - $22 - $25/hr.Location - Mississauga, ONWorkplace Type - OnsiteHours - Monday -Friday 8am - 4pm (with flexibility on Weekends)Responsibilities:Facilitating the completion of team member schedules across all departments by managing availability,...

  • Scheduling Coordinator

    7 minutes ago

    Mississauga, ON, Canada Arrow Workforce Solutions Full time €22 - €25

    Tenure - Full -Time, 3 months contract (with possibility of extension)Title - Scheduling CoordinatorPay Rate - $22 - $25/hr.Location - Mississauga, ONWorkplace Type - OnsiteHours - Monday -Friday 8am - 4pm (with flexibility on Weekends)Responsibilities:Facilitating the completion of team member schedules across all departments by managing availability,...

  • Scheduling Coordinator

    10 hours ago

    Toronto, Ontario, Canada Yee Hong Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to provide centralized support to our long-term care homes. As a key member of our team, you will be responsible for calling in and replacing staff during evenings, weekends, and statutory holidays, ensuring timely updates to local centers and maintaining accurate staff...

  • Scheduling Coordinator

    3 months ago

    Toronto, Canada ParaMed Full time

    Job Description Scheduling Coordinator Time Type: Part time - Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together! ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon...

  • Schedule Coordinator

    7 days ago

    Toronto, Ontario, Canada FEI INTERNATIONAL EXPRESS LTD Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Schedule Coordinator to join our team at FEI International Express Ltd. As a key member of our operations team, you will be responsible for coordinating the movement of supplies and materials between departments, ensuring seamless logistics and efficient production runs.Key...