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Summer Peer Support
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**Posting Reason:**New Position**Faculty/Service - Department:**Wellness, Residence Training and Development**# of Open Positions:**4**Posting Dates (YYYY/MM/DD):**2026/01/28 - 2026/02/19**Note**: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above**Term of Position:**mai 04, 2026 - août 13, 2026**Remuneration:**$20,73 - $20,73**Job Reports to:**Allan Charbonneau**Department**: Residence Life (Student Health, Wellness, and Support; Student Affairs)**Term of Position**: May 4, 2026 – August 13, 2026**Remuneration**: $437/month, paid in equal installments bi-monthly, plus $85.68 per semester for general expenses, plus a room in residence as a taxable benefit.**Job Reports to**: Lead Coordinator, Residence Life**Purpose of a Summer Peer Support (SPS)**This is a live-in position and requires the individual to be on campus to attend on-site training, meetings and provide in-person support to students living in a University Residence environment. All live-in members of the Residence Life team are leaders in their communities, maintain an important presence in residence, and are available to support and engage with students in residence at all hours of the day. Therefore, individuals should have strong organizational, interpersonal, and problem-solving skills, as well as integrity and flexibility.The role of a Summer Peer Support (SPS) is to create the best student experience for members of the University of Ottawa community living in Residence. This is completed through various strategies to build community and uphold safety in residence. SPSs support mixed communities in residence consisting of students in all years of study including graduate students with the goal of fostering a strong sense of community and engaging students. These communities may be distributed throughout multiple floors and/or residence buildings.A SPS is an individual who is well equipped to create a safe community in which residents of all origins and orientations may thrive while they embark on their academic and personal development. SPSs support the wellness and safety of students with conflict resolution, report facilities-related issues, and emergency management with the support of a peer-team and Lead Coordinators, Residence Life. They may respond to highly sensitive situations therefore, a respect for confidentiality and good stress management skills are essential.For a more detailed and specific description of the responsibilities of the SPSs role, please consult the *Residence Life Student Staff Manual*, which all staff are expected to know and respect. As a unionized position, all SPSs are expected to be familiar with their *Collective Agreement* (CUPE-2626-03).**Time Commitment and Training*** Total of 240 hours to be worked, based on the 16-week Summer semester (May to mid-August, inclusively). SPS are expected to work an average of 15 hours/week, including early mornings, evenings, weekends and holiday periods.* Mandatory training sessions in-person and online, offered throughout employment: + Mandatory Online Training as determined by Residence Life and the University + Start of Contract Training: Period in May preceding the start of the Summer semester. + Ongoing Training: One (1) five-hour ongoing training commitment once a semester, includes a lunch break.**Student Interactions*** SPSs develop communities and interact with residents by becoming acquainted with every individual resident in their designated community. They should foster an inclusive and cohesive residence environment by taking a proactive approach in helping to resolve any conflicts. SPSs must be available to residents for formal and informal support, including the facilitation of mediations when necessary. They should document and inform their supervisor of any situations or conflicts they are aware of, and, when appropriate, work in collaboration to address them.* SPSs are expected to support community members in completing *Roommate Agreements* with help from tools like the *Shared Living Guide*.* SPSs are responsible for individual in-person interactions with students living in residence, including upper-year students as well as regular in-person programming for medium to large sized group events (“residence-wide events”) to foster a strong sense of community and to engage students.* SPSs contribute to efforts for campus-wide knowledge sharing.* SPSs are expected to contribute to Residence Life Education, Training, and Hiring projects. This may include, but is not limited to attending meetings with designated Lead Coordinators, facilitating and/or assisting with the development of training opportunities for other staff, etc.* SPSs are expected to collaborate with various campus partners (ex., Campus Events) to organize and offer opportunities for engagement and community building within the numerous communities in residence.**Resident Conduct and Care Support*** SPSs are expected to support students with conduct and care peer conversations and follow-up in residence as informed by their training. Although they will be primarily responsible for peer conversations and follow-up concerning residents in their designated communities, SPSs may be called to support these needs throughout the entire residence community.* Conduct support may include roommate mediations and upholding the *Residence Agreement, Code of Conduct and Disciplinary Procedure.* This includes having proactive and preventative conversations with students about the rules in residence.* Care support involves the ability to recognize, respond and refer students in distress to the appropriate resources.**Programming Requirements*** SPSs are expected to create a variety of passive programming at the start of each semester to contribute to the sense of community and belonging within their designated area of residence. This may include, but is not limited to, door tags, welcome boards, and staff information boards (as well as their related documentation).* At the start of the summer, SPSs are expected to update the passive programming boards in their designated community informed by observed trends and reflecting the learning outcomes of the residence curriculum.* Once a month, , SPSs are expected to work with other SPSs to organize and facilitate/host a community event (“residence-wide event”). These events are to be informed by observed trends, reflect one of the learning outcomes of the residence curriculum, and respect the available and allocated budget.* At the end of their employment contract period, SPSs are expected to remove all posters and passive programming from their communities.**Administrative Duties*** Must use the software system eRezLife to document significant observations, interactions with residents, community development efforts, walkthroughs, (as needed), and all other required reports. The inbox associated with their eRezLife account must be checked regularly for bulletins and reports (unless on official time off).* Monitor their work email inbox (Outlook) and messages (MS Teams) regularly to correspond with residents, the Residence Life Team, and the administrative staff in a timely manner (unless on official time off).* Manage any work-related social media accounts (e.g., community Facebook or Instagram pages) on a regular basis (unless on official time off).* Report the hours of work completed each week through the designated reporting form.* SPSs are expected to regularly monitor their designated poster mailbox to ensure that posters (informational or other) are promptly distributed and displayed throughout the residence community.* Monitor the posters displayed in their residence communities by removing and disposing of any posters that are out of date.**Meetings*** Required to attend and actively participate in all meetings deemed necessary
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