Peer Support Worker

1 week ago

Ottawa, Canada Options Byown Non-Profit Housing Full time

The person in this position will use their lived experience to support and build rapport with a variety of Housing First clients. Engage with individuals to build a quality working rapport, provide information, improve access to services and resources, and assist them to connect with their communities. This position will work a varied work schedule to allow for the largest number possible of clients to be reached. They will be an integral member of the Housing First team, to provide support to clients both individually and in group settings.

**Main Duties**
- Provide outreach services to clients in a variety of environments including shelters, the streets, and residences
- Accompany to appointments, clinics, furniture bank, food bank, etc.
- Collaborate with team and clients on goal planning, and support clients in case conferencing
- Provide the team with information that could affect the safety and well-being of clients and staff
- Provide clients with information on local resources to support community integration and the achievement of client determined goals
- Participate in regular team meetings, and provide first-person perspective to the Housing First team when conducting case reviews and problem-solving on challenges encountered by the team when supporting clients
- Provide information on harm reduction and distribute materials such as Naloxone and safer use supplies
- Advocate with professionals and clients when accessing services
- Connect with clients who have been identified by either the Case Managers or the Peer Support Workers, as being at risk of social isolation to support community integration, connection with local resources, and reconnection with natural supports as appropriate.
- Collaborate with clients to design and facilitate groups and outings
- Reachout to clients with whom case managers are having difficulty connecting
- Support clients throughout the graduation process and for a short periodpost
- graduation to ensure continued success
- Support clients in working towards goals as identified in their support plan
- Document and complete case notes at the end ofeach shift
- Perform other administrative duties including but not limited to contacting other agencies and resources, preserving confidentiality of all individuals information, and adhering to Options Bytown’s policies and procedures
- Support in the creation and facilitation of education based workshops and trainings for both staff and clients around the Peer Support program

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: $24.90-$27.20 per hour

Schedule:

- Monday to Friday

Application question(s):

- Lived experience of homelessness or being precariously housed, mental health challenges, and/or in recovery from substance use disorder.
- Experience with the Residential Tenancy Act and/or the Landlord and Tenant Board are considered assets.

Work Location: In person

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